Facilities Services Administrator

ahkgroup; Liverpool; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Pension

Life assurance

Employee assistance programme

Job summary

Alfred H Knight in Prescot is looking for a Facilities Services Administrator to coordinate daily operations across our NW sites, ensuring safe, welcoming workplaces and smooth-running facilities. You will liaise with contractors, manage procurements, handle service requests, and provide front-of-house support.

The role requires strong organisation, clear communication and a proactive approach. Full UK driving licence and health and safety awareness are desirable; IOSH/NEBOSH qualifications are

Qualifications

• Strong written and verbal communication to build professional relationships.
• Excellent organisation and time management across priorities.
• Clear problem-solving ability and proactive attitude.
• Willingness to travel to local North-West sites when needed.

Responsibilities

• Coordinate daily facilities operations and service requests.
• Liaise with contractors, issue permits to work, maintain records.
• Oversee procurement of office supplies and PPE.
• Provide front-of-house support and reception cover.

Skills

Strong communication

Organisational skills

Problem solving

Initiative

Team player

Education

GCSE English & Maths

Full UK driving licence

IOSH/NEBOSH desirable

Tools

CMMS knowledge

Ticketing systems

Microsoft 365

Job description

WHAT IS ON OFFER

Alfred H Knight has an exciting opportunity for a Facilities Services Administrator to join our Facilities Support Services team at our Head Office in Prescot.

In this essential role, you will play a central part in coordinating the daily operations across our North-West facilities—ensuring our workplaces remain safe, welcoming, and smooth-running. From liaising with contractors and overseeing office procurement to managing service requests and providing welcoming front-of-house support, your work will directly enable our teams to succeed

Key Responsibilities Include:

• Contractor & Compliance Management: Organising support contractors, issuing permits to work, tracking safety documentation, and updating maintenance records.
• Procurement & Financial Admin: Ordering stationarity, PPE, tools, and office supplies, while managing site key, locker, and credit card records.
• Site & Operational Support: Managing facilities inbox enquiries, assisting with meeting refreshments, issuing employee welfare vouchers, and acting as a trained First Aider/Fire Warden.
• Front of House: Providing occasional cover for the Reception desk to welcome visitors and handle incoming queries.

ABOUT US

Alfred H Knight is a totally independent, family owned business spanning five generations. A global network of strategically placed offices and laboratories enable global trade by providing independent inspection, analysis and consultancy services to the metals and minerals, solid fuels and agriculture industries.

We have honed and carefully crafted our reputation. Delivering knowledge and professionalism in all aspects of weighing, sampling and analysis. We thrive by continuing to re-invest in our facilities, technology and people.

Click here to find out more about AHK.

DO YOU HAVE WHAT IT TAKES?

To be successful at Alfred H Knight you will need to display the following:

REQUIRED KNOWLEDGE AND WORK EXPERIENCE

Essential

• Strong written and verbal communication skills with the ability to build warm, professional working relationships with internal and external partners.
• Excellent organisation and time management skills, with a proven ability to balance multiple priorities smoothly.
• Clear problem-solving approach with a positive, supportive attitude. Good working knowledge of Microsoft and Google software suites.
• Flexibility to travel occasionally to local North-West sites within the Knowsley/Merseyside area as needed.

Required Competencies

• Collaborative team-player approach, working together with colleagues to deliver a seamless service.
• Ability to work effectively with minimal supervision using your own initiative.
• Focus on safety, accuracy, and clear record-keeping.

Required Work Experience

• Proven administrative experience, ideally within a facilities or building management setting.
• Previous experience coordinating with external contractors or service providers.
• Front-of-house or reception experience (desirable).
• Experience using ticketing or computerised maintenance management systems (desirable).

Required Qualifications

• GCSEs in English and Mathematics (grades A*–C / 9–4) or equivalent.
• Full UK driving licence with access to your own vehicle.
• Workplace Health & Safety certifications (e.g., IOSH or NEBOSH) are desirable.

BENEFITS

We are offering an excellent opportunity with a salary and benefits package to match including pension, life assurance and an employee assistance programme.

If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.

Alfred H Knight is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.