Facilities Service Administrator - Circle Health Group

Circle Health Group; Glasgow; On-site; GBP 22,000 - 27,000; Full time

Benefits offered by this job

25 days holiday + bank holidays

Private Pension Scheme

Private Healthcare Scheme

Friends & Family Hospital Discounts

Family Friendly policies

Life insurance

Wellbeing resources

Job summary

Circle Health Group is seeking a Facilities Service Administrator in Glasgow to support the National Enquiry Centre, Monday to Friday, 37.5 hours. The role includes data processing for MMS/EBME, handling enquiries, asset data management, and invoice processing.

The successful candidate will have strong IT skills (MS Word/Excel/Outlook), attention to detail in data input, and proven customer service abilities. Competitive benefits accompany the ongoing commitment to staff well-being.

Qualifications

• Proven accurate IT/keyboard skills with MS Word, Excel and Outlook.
• Maths and English at GCSE level or equivalent required.
• Data input experience with attention to detail.
• Ability to learn new software applications.
• Customer service experience preferred.

Responsibilities

• Be an active member of the facilities team and support day-to-day operations.
• Provide data processing for MMS and EBME systems.
• Handle enquiries via email and telephone.
• Liaise with external service providers/contractors.
• Schedule and monitor maintenance requests and manage asset data.
• Process invoices and maintain document control for audits.

Skills

MS Word

Excel

Outlook

Data input

Customer service

Team player

Problem solving

Organisational skills

Written/verbal communication

Education

GCSE/Standard Grade/National 4/5 Mathematics

GCSE/Standard Grade/National 4/5 English

Tools

MMS

EBME Management system

Job description

Facilities Service Administrator

National Enquiry Centre, Hillington, Glasgow

Full Time - Permanent

Salary: Up to £24,947 per annum

This is a full-time role for 37.5 hours a week, working Monday - Friday, 8am - 4pm.

Duties Of This Role Include

• To be an active member of the facilities team, involved in the day to day running of the department, providing an efficient and high-quality facilities management service to all internal customers, ensuring that the overall objectives of the facilities function are achieved
• Provide data processing services for the Engineering function in respect of a Maintenance Management system (MMS) and EBME Management system
• Effectively handle enquiries via email and telephone
• Liaising with external service providers/contractors
• Schedule and monitor progress of maintenance requests
• Asset data management
• Invoice processing
• Maintain document control files for audit and compliance
• Provide general administrative support

Applicants Should Meet The Following Criteria

• Proven accurate IT/keyboard skills, proficient in the use of MS Word, Excel and Outlook
• Minimum of GSCE/Standard Grade/National 4/5 Mathematics and English
• Data input experience required with high attention to detail
• Ability to learn new software applications
• Customer service experience
• Good team player
• Problem solving and analytical skills
• Excellent telephone communication mannerli>Ability to demonstrate exceptional organisational skills and ability to prioritise
• Excellent written/verbal communication and interpersonal skills

Salary & Benefits

Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:

• 25 days holiday per year + bank holidays, increasing to 30 days with service
• Private Pension Scheme
• Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions
• Friends & Family Hospital Discounts
• Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
• Non-contributory life insurance
• Staff engagement hub with access to discounts and extensive rewards and voluntary benefits
• Access to resources, tools and services to support your wellbeing
• Employee recognition programmes
• Industry leading training and development opportunities

...and much more!

Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles...and more.

We’re passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious and creative and are at the core of our purpose and culture.

To find out more about the Circle Health Group Philosophy: https://careers.circlehealthgroup.co.uk/why-circle/our-philosophy