Facilities Security & Cleaning Team Leader

ABM UK; Lower Blandford St Mary; On-site; GBP 30,000 - 33,000; Full time

Benefits offered by this job

24/7 GP

Mental Health support

Life Event Counseling

Get Fit Programme

Financial and legal support

Cycle to work scheme

Perks at Work

Job summary

ABM Bournemouth at BH2 Leisure Centre is seeking a Security and Cleaning Supervisor to lead a team and ensure safety, compliance and high service standards on site.

You will manage shifts (4 on 4 off), oversee rotas, incident reporting, CCTV and access control, and maintain health and safety practices.

Holds an SIA licence, strong communication, and a proactive, flexible approach; pay £15.54 per hour with a 37.5 hour week.

Qualifications

• Experience of working within the Security Industry and Cleaning.
• Excellent organisational skills with the ability to balance competing priorities and workloads.
• Holds SIA Security Licence - Security Guard / Door Supervisor
• Excellent written and verbal communication skills.
• People Managing experience
• Ability to remain calm under pressure.
• Adaptable and flexible in approach to work required.
• Willingness and ability to work effectively within a team.
• Report writing/Presentation skills.
• Proactive approach to learning in the role and identifying own training needs as appropriate.
• Can "do" attitude
• Excellent observational skills
• Flexible approach to the role
• First Aid trained
• CCTV license would be an advantage
• Experience of delivering training using company guidelines
• Ability to develop increasing individual effectiveness through leadership, motivation, communication, and training.

Responsibilities

• Operationally support in delivery of the agreed service level.
• Manage your shift team including distribution of daily rotas, daily briefings/roll call, administration and holiday management.
• Monitor and control of the teams' daily duties and actions to ensure compliance and maintain high standards.
• Assist in leading the team by fostering team spirit and co-operation, the encourage open expression of differing ideas and opinions and ensuring resolution.
• Assist and support induction and training needs to ensure they are identified and appropriate training & development is delivered.
• Support in delivery of SOP's and maintenance of appropriate documentation sets across the security Team.
• Assist with auditing of all site practices and process
• Assist in maintaining compliance with all Health & Safety legislation.
• Promote a secure and safe working environment on site through the implementation and continuous improvement of agreed Health and Safety actions.
• Assist and be a point of contact for Incident Management, ensuring that incidents are correctly managed and escalated as per client specifications.
• Complete the required Incident reports in the event of an incident, focusing on quality and timely reporting.
• Ensure that any complaints are dealt with in a professional and timely manner.
• To establish and maintain satisfactory relationships with individuals at all levels within the Company and the Client organisation.
• Manage the provision of CCTV, access control systems and alarm systems.
• Ensure that all equipment provided to assist security is fully operational with any issues reported.
• Ensure that there is a robust and effective key control process in place.
• Client liaison, working closely with the Centre Management Team and Security Supervisor.
• Other day-to-day responsibilities as dictated by circumstances and the needs of the business and client.

Skills

SIA Licence - Security Guard / Door

Security Industry experience

Cleaning experience

Organisational skills

Excellent communication skills

People management experience

Calm under pressure

Team player

Report writing

Presentation skills

Proactive learning

Can-do attitude

Observational skills

Flexible approach

Job description

ABM Bournemouth at BH2 Leisure Centre is seeking a Security and Cleaning Supervisor to lead a team and ensure safety, compliance and high service standards on site.

You will manage shifts (4 on 4 off), oversee rotas, incident reporting, CCTV and access control, and maintain health and safety practices.

Holds an SIA licence, strong communication, and a proactive, flexible approach; pay £15.54 per hour with a 37.5 hour week.