FACILITIES OPERATIVE

EFL; Plumpton Green; On-site; GBP 19,000 - 23,000; Full time

Job summary

Middlesbrough Football Club Foundation is seeking a Facilities Operative to support day-to-day operations, cleaning, room preparation and safety compliance at the East Cleveland Centre. You will work closely with the Facilities Manager to ensure a welcoming, safe environment for participants and visitors.

The role involves managing bookings, assisting visitors, and carrying out routine health and safety checks, with opportunities to coordinate with external contractors and support event

Qualifications

• Experience working in a facilities, caretaking, maintenance or cleaning environment.
• Experience of maintaining health and safety standards within a workplace.
• Experience of working with members of the public or customers.

Responsibilities

• Open, close and secure the East Cleveland Centre in accordance with Foundation procedures
• Maintain cleanliness and presentation standards throughout the building, including toilets, changing facilities, offices, classrooms and outdoor areas
• Prepare rooms, equipment and facilities for programmes, meetings and events
• Carry out regular facility inspections and report maintenance issues promptly
• Assist with minor maintenance tasks and coordinate external contractors where required
• Ensure grounds and surrounding areas are safe and tidy
• Support the management of bookings and assist visitors, partners and facility users
• Support the implementation of Health and Safety procedures across the Centre
• Complete regular health and safety checks and maintain accurate records
• Assist with risk assessments, COSHH compliance, fire safety checks and accident reporting
• Respond appropriately to emergencies and incidents in line with Foundation procedures
• Ensure all equipment and facilities remain safe and fit for purpose
• Provide a professional and welcoming service to all visitors
• Respond to enquiries, concerns and complaints in a professional manner
• Complete operational records, checklists and incident reports as required
• Promote the vision, mission and values of Middlesbrough Football Club Foundation
• Undertake any other duties reasonably requested by the Facilities Manager or Senior Leadership Team

Skills

Maintenance skills

Independent work

Verbal communication

Customer service

Problem-solving

Education

English & Maths

First Aid qualification

IOSH or health & safety qualification

Job description

About The Role

The Facilities Operative will play an important role in ensuring the East Cleveland Community and Sports Hub provides a safe, clean, welcoming and well-maintained environment for participants, visitors, staff and partners.

The Facilities Operative will support the day-to-day operation of the facility, undertake cleaning and housekeeping duties, prepare rooms and outdoor spaces for activities and events, and assist with health and safety compliance across the site.

Working closely with the Facilities Manager and wider Foundation team, the Facilities Operative will help maintain high standards of customer service, facility presentation and operational safety, ensuring the Hub remains a positive environment for the local community.

At the Foundation we are committed to living and embedding our core values (quality, inspire, teamwork, inclusion and honesty and integrity), in how we deliver our activity and interact with our partners and colleagues.

Facility Operations

• Open, close and secure the East Cleveland Centre in accordance with Foundation procedures
• Maintain cleanliness and presentation standards throughout the building, including toilets, changing facilities, offices, classrooms and outdoor areas
• Prepare rooms, equipment and facilities for programmes, meetings and events
• Carry out regular facility inspections and report maintenance issues promptly
• Assist with minor maintenance tasks and coordinate external contractors where required
• Ensure grounds and surrounding areas are safe and tidy
• Support the management of bookings and assist visitors, partners and facility users

Health and Safety

• Support the implementation of Health and Safety procedures across the Centre
• Complete regular health and safety checks and maintain accurate records
• Assist with risk assessments, COSHH compliance, fire safety checks and accident reporting
• Respond appropriately to emergencies and incidents in line with Foundation procedures
• Ensure all equipment and facilities remain safe and fit for purpose

Customer Service and Administration

• Provide a professional and welcoming service to all visitors
• Respond to enquiries, concerns and complaints in a professional manner
• Complete operational records, checklists and incident reports as required
• Promote the vision, mission and values of Middlesbrough Football Club Foundation
• Undertake any other duties reasonably requested by the Facilities Manager or Senior Leadership Team

About The Candidate

Essential

Desirable

Experience

• Experience working in a facilities, caretaking,
  maintenance or cleaning environment
• Experience of maintaining health and safety standards within a workplace
• Experience of working with members of the public or customers

Qualifications

• A good standard of English and mathematics
• First Aid qualification or willingness to obtain

• IOSH Working Safely or similar Health and Safety qualification

Specific Skills and Knowledge

• Good practical maintenance and problem-solving skills
• Ability to work independently and use initiative

• Experience acting as a keyholder.
• Experience working within community, sport, education or charitable settings.

• Effective verbal communication and customer service skills

Essential

Desirable

Specific Skills and Knowledge

• Ability to maintain accurate records and complete basic administration tasks
• Understanding of health and safety responsibilities in a workplace environment

Additional Requirements

• Ability to work evenings and weekends
• Eligible to work in the UK
• Enhanced DBS check
• Commitment to safeguarding, equality, diversity and inclusion
• Full UK driving licence and access to transport