Facilities Manager

NHS; London; On-site; GBP 54,000 - 61,000; Full time

Job summary

A leading NHS trust in London seeks a Facilities Manager to ensure compliance and high-quality facilities services. The ideal candidate will have management qualifications, experience in operational management, and the ability to lead teams effectively. You will be responsible for maintaining communication with key stakeholders and promoting a safe environment for staff and patients.

Qualifications

• Management experience in Facilities Services.
• Knowledge of infection prevention and control.
• Familiar with NHS policies and cleaning standards.

Responsibilities

• Manage compliance of facilities services across UCLH estate.
• Ensure systems for statutory compliance in Facilities services.
• Develop services for cost efficiency and innovation.

Skills

Excellent communicator

Problem-solving

Management experience

People management

Negotiation

Education

Management Qualification at NVQ Level 4

IOSH Management of Risk

Tools

Healthroster

Microsoft Word

Microsoft Excel

Job description

Job summary

Facilities Manager is responsible for the management compliance of facilities services across the UCLH estate and will support the Trust in delivering a clean and safe environment for patients, service users and staff. We are looking for an enthusiastic and knowledgeable problem solver to join the team.

The Facilities Manager will maintain effective communication and close collaborative working relationships with internal and external key stakeholders at all levels, including but not limited to contract partners and service providers, matrons, ward and departmental sisters, infection control, trust expert advisors, external contractors, consultants, risk management, health & safety, patient safety and quality leads, North Central London ICB and local authorities.

Main duties of the job

• Effective management of In-house soft FM teams.
• Effective management of in-house services performance through SLA and direct management processes.
• Ensure effective systems and processes are in place to capture, record, monitor and improve the status of statutory and legislative compliance in relation to Facilities services.
• Support the Estates and Facilities Operations Manager with the implementation of change management processes and practices so as to achieve delivery of the trust's strategic agenda.
• Responsible for the management of work schemes as directed by the Head of Facilities.
• To provide advice for service development options, which will improve existing services, deliver cost efficiency and take advantage of the latest technical solutions and innovations.
• To be responsible for the delivery of high quality service, which meets the standards, expected by Estates and Facilities, our partners and the wider organisation.
• Reviews and approve financial spend across the service portfolio.

About us

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.

We provide first-class acute and specialist services across eight sites:

University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)

National Hospital for Neurology and Neurosurgery

Royal National ENT and Eastman Dental Hospitals

University College Hospital Grafton Way Building

Royal London Hospital for Integrated Medicine

University College Hospital Macmillan Cancer Centre

The Hospital for Tropical Diseases

University College Hospital at Westmoreland Street

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.

Details Date posted

26 June 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£54,320 to £60,981 a year per annum inclusive of HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

309-UCLH-6477

Job locations

UCLH, John Astor House

3 Foley Street

London

W1W 6DN

Job description Job responsibilities

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

Come and be a part of the best NHS trust in England to work for, according to our staff*

* UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the third year in a row.

UCLH recognises the benefits of flexible working for staff To find out more, visit: Flexible working.

To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?

Job description Job responsibilities

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

Come and be a part of the best NHS trust in England to work for, according to our staff*

* UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the third year in a row.

UCLH recognises the benefits of flexible working for staff To find out more, visit: Flexible working.

To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?

Person Specification Knowledge and Qualifications Essential

• Management Qualification or equivalent experience in Facilities Services management at NVQ Level 4
• COSHH, Infection Prevention Control.
• IOSH Management of Risk

Experience Essential

• Demonstrate knowledge and experience of working at an operational management level in a similar field within NHS or private sector.
• Knowledge across all Facilities Services disciplines and willingness to learn.
• People management experience including Supervisory of Teams.
• Experience of compiling management cases for conduct/performance/ sickness management.
• Excellent Communicator and negotiator
• Efficient with IT (Healthroster, Word, Excel etc.)
• Reliable flexible and selfmotivated in approach. Ability to manage own time and meet deadlines.
• Ability to work effectively under pressure. Has knowledge of NHS policies and procedures and up to date knowledge of all current NHS cleaning standards.
• Demonstrate knowledge and experience in up-to-date systems in rosters.

Desirable

• Proven leadership skills to enthuse, motivate individuals. Ability to build strong relationships with individuals and manage expectations.
• Experience of coordinating and developing a range of diverse services.
• Demonstrate experience of working under pressure to deadlines.

Communication Essential

• Communicates well at levels with professionalism.
• Ability to maintain confidentiality.
• Excellent written and verbal communication skills including report writing and presentations.

Responsibilities towards promoting Equality Diversity and Inclusion Essential

• E.g., All posts to include Demonstratable understanding of the Equality, Diversity, and Inclusion and/or Knowledge of the NHS obligations under the Equality Act 2010 and the Public Sector Equality Duties (line managers to elaborate depending on the level of the post and to assess this essential criteria at interview)

Ensure the risk of infection to self, colleagues, patients, relatives and visitors is minimised by: Essential

• Being familiar with, and adhering to Trust policies and guidance on infection prevention and control.
• Completing all required training and education (both via e-learning and face to face) on infection prevention and control.
• Including infection prevention and control as an integral part of your continuous personal/professional development and included in your annual appraisal
• Taking personal responsibility so far as is reasonably practicable, in helping ensure that effective prevention and control of health care associated infections is embedded into everyday practice and applied consistently.

Specific Requirements Essential

• Flexibility in working practises.
• Ability to work within a large team.

Person Specification Knowledge and Qualifications Essential

• Management Qualification or equivalent experience in Facilities Services management at NVQ Level 4
• COSHH, Infection Prevention Control.
• IOSH Management of Risk

Experience Essential

• Demonstrate knowledge and experience of working at an operational management level in a similar field within NHS or private sector.
• Knowledge across all Facilities Services disciplines and willingness to learn.
• People management experience including Supervisory of Teams.
• Experience of compiling management cases for conduct/performance/ sickness management.
• Excellent Communicator and negotiator
• Efficient with IT (Healthroster, Word, Excel etc.)
• Reliable flexible and selfmotivated in approach. Ability to manage own time and meet deadlines.
• Ability to work effectively under pressure. Has knowledge of NHS policies and procedures and up to date knowledge of all current NHS cleaning standards.
• Demonstrate knowledge and experience in up-to-date systems in rosters.

Desirable

• Proven leadership skills to enthuse, motivate individuals. Ability to build strong relationships with individuals and manage expectations.
• Experience of coordinating and developing a range of diverse services.
• Demonstrate experience of working under pressure to deadlines.

Communication Essential

• Communicates well at levels with professionalism.
• Ability to maintain confidentiality.
• Excellent written and verbal communication skills including report writing and presentations.

Responsibilities towards promoting Equality Diversity and Inclusion Essential

• E.g., All posts to include Demonstratable understanding of the Equality, Diversity, and Inclusion and/or Knowledge of the NHS obligations under the Equality Act 2010 and the Public Sector Equality Duties (line managers to elaborate depending on the level of the post and to assess this essential criteria at interview)

Ensure the risk of infection to self, colleagues, patients, relatives and visitors is minimised by: Essential

• Being familiar with, and adhering to Trust policies and guidance on infection prevention and control.
• Completing all required training and education (both via e-learning and face to face) on infection prevention and control.
• Including infection prevention and control as an integral part of your continuous personal/professional development and included in your annual appraisal
• Taking personal responsibility so far as is reasonably practicable, in helping ensure that effective prevention and control of health care associated infections is embedded into everyday practice and applied consistently.

Specific Requirements Essential

• Flexibility in working practises.
• Ability to work within a large team.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details Employer name

University College London Hospitals NHS Foundation Trust

Address

UCLH, John Astor House

3 Foley Street

London

W1W 6DN

Employer's website

https://www.uclh.nhs.uk (Opens in a new tab)

Employer details Employer name

University College London Hospitals NHS Foundation Trust

Address

UCLH, John Astor House

3 Foley Street

London

W1W 6DN

Employer's website

https://www.uclh.nhs.uk (Opens in a new tab)