Facilities Manager

University College London Hospital; London; On-site; GBP 45,000 - 60,000; Full time

Job summary

Join University College London Hospital as a Facilities Manager to ensure compliance and operational excellence within the trust. This key role involves managing facilities services, maintaining high standards for patient care, and collaborating with stakeholders across various disciplines. UCLH is recognised for its commitment to patient care, education, and research, providing potential applicants with a dynamic working environment.

Benefits

Interest free season ticket loan for travel

Free independent and confidential support

Large retail discounts

Cycle to work scheme

On-site accommodation

Qualifications

• Knowledge and experience in operational management in NHS or private sector.
• Understanding of NHS policies and procedures.
• Ability to manage own time and meet deadlines.

Responsibilities

• Manage in-house soft FM teams and service performance.
• Ensure compliance with facilities services regulations.
• Deliver high quality services meeting required standards.

Skills

Excellent Communicator

People Management

Problem Solving

Negotiation

Education

Management Qualification or equivalent

NVQ Level 4 in Facilities Services management

Tools

Healthroster

Word

Excel

Job description

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Job overview

Facilities Manager is responsible for the management compliance of facilities services across the UCLH estate and will support the Trust in delivering a clean and safe environment for patients, service users and staff. We are looking for an enthusiastic and knowledgeable problem solver to join the team.

The Facilities Manager will maintain effective communication and close collaborative working relationships with internal and external key stakeholders at all levels, including but not limited to contract partners and service providers, matrons, ward and departmental sisters, infection control, trust expert advisors, external contractors, consultants, risk management, health & safety, patient safety and quality leads, North Central London ICB and local authorities.

Main duties of the job

• Effective management of In-house soft FM teams.
• Effective management of in-house services performance through SLA and direct management processes.
• Ensure effective systems and processes are in place to capture, record, monitor and improve the status of statutory and legislative compliance in relation to Facilities services.
• Support the Estates and Facilities Operations Manager with the implementation of change management processes and practices so as to achieve delivery of the trust's strategic agenda.
• Responsible for the management of work schemes as directed by the Head of Facilities.
• To provide advice for service development options, which will improve existing services, deliver cost efficiency and take advantage of the latest technical solutions and innovations.
• To be responsible for the delivery of high quality service, which meets the standards, expected by Estates and Facilities, our partners and the wider organisation.
• Reviews and approve financial spend across the service portfolio.

Working for our organisation

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.

We provide first-class acute and specialist services across eight sites:
• University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
• National Hospital for Neurology and Neurosurgery
• Royal National ENT and Eastman Dental Hospitals
• University College Hospital Grafton Way Building
• Royal London Hospital for Integrated Medicine
• University College Hospital Macmillan Cancer Centre
• The Hospital for Tropical Diseases
• University College Hospital at Westmoreland Street

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.

Detailed job description and main responsibilities

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

Come and be a part of the best NHS trust in England to work for, according to our staff*

* UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England - for the third year in a row.

UCLH recognises the benefits of flexible working for staff - To find out more, visit: Flexible working.

To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?

Person specification

Knowledge and Qualifications

Essential criteria

• Management Qualification or equivalent experience in Facilities Services management at NVQ Level 4
• COSHH, Infection Prevention Control.
• IOSH Management of Risk

Experience

Essential criteria

• Demonstrate knowledge and experience of working at an operational management level in a similar field within NHS or private sector.
• Knowledge across all Facilities Services disciplines and willingness to learn.
• People management experience including Supervisory of Teams.
• Experience of compiling management cases for conduct/performance/ sickness management.
• Excellent Communicator and negotiator
• Efficient with IT (Healthroster, Word, Excel etc.)
• Reliable flexible and selfmotivated in approach. Ability to manage own time and meet deadlines.
• Ability to work effectively under pressure. Has knowledge of NHS policies and procedures and up to date knowledge of all current NHS cleaning standards.
• Demonstrate knowledge and experience in up-to-date systems in rosters.

Desirable criteria

• Proven leadership skills to enthuse, motivate individuals. Ability to build strong relationships with individuals and manage expectations.
• Experience of coordinating and developing a range of diverse services.
• Demonstrate experience of working under pressure to deadlines.

Communication

Essential criteria

• Communicates well at levels with professionalism.
• Ability to maintain confidentiality.
• Excellent written and verbal communication skills including report writing and presentations.

Responsibilities towards promoting Equality Diversity and Inclusion

Essential criteria

• E.g., All posts to include Demonstratable understanding of the Equality, Diversity, and Inclusion and/or Knowledge of the NHS obligations under the Equality Act 2010 and the Public Sector Equality Duties (line managers to elaborate depending on the level of the post and to assess this essential criteria at interview)

Ensure the risk of infection to self, colleagues, patients, relatives and visitors is minimised by:

Essential criteria

• Being familiar with, and adhering to Trust policies and guidance on infection prevention and control.
• Completing all required training and education (both via e-learning and face to face) on infection prevention and control.
• Including infection prevention and control as an integral part of your continuous personal/professional development and included in your annual appraisal
• Taking personal responsibility so far as is reasonably practicable, in helping ensure that effective prevention and control of health care associated infections is embedded into everyday practice and applied consistently.

Specific Requirements

Essential criteria

• Flexibility in working practises.
• Ability to work within a large team.

At UCLH, we have a real 'One Team' ethos, and our values - safety, kindness, teamwork and improving, are central to the way we work. This is supported by our staff, who voted us as the #1 NHS Acute Trust to work for in the whole of England.

At UCLH we take equality of opportunity seriously and are committed to being a diverse and inclusive employer, with a culture that creates a real sense of belonging and trust. It is our fundamental aim, to recruit, retain and promote a diverse mix of people who are representative of our local communities. Applications are encouraged from candidates of all backgrounds, cultures, and perspectives to support our world class research, innovation and creativity.

UCLH recognises the benefits of flexible working for staff and has a dedicated policy which allows staff to apply for flexible working right from the beginning of employment. For more information please go to: https://www.uclh.nhs.uk/work-with-us/why-choose-uclh/flexible-working.

We offer our permanent staff an interest free season ticket loan for travel, all our staff have access to free independent and confidential support, large retail discounts, a staff discount platform, cycle to work scheme and on-site accommodation to name a few.

Additionally, UCLH Arts and Heritage's staff wellbeing programme, Creative Comfort, offers a variety of ways to engage with the arts as a member of UCLH staff. You can try out the weekly choir, weekly art club and join the Culture Club for exclusive access to free and discounted tickets for opera, exhibitions, theatre and more.

We recognise, reward and thank colleagues by nominating them for our annual Celebrating Excellence Awards, which are funded by UCLH Charity.

We are also members of www.mytrustbenefits.co.uk/ which offers discounts on high street retail stores, offers on travel deals, and also to take advantage of cash back schemes.

This vacancy may close before the current listed closing date. You are advised not to delay submitting your completed application.

Please note that all correspondence regarding your application will be via email. The emails will be sent to you via TRAC.jobs and not via NHS Jobs, we encourage you to check your inbox regularly.

Please note that if you are at present in a training position on the 2016 new junior doctor's contract and are applying for a Trust doctor role your salary will not be pay protected.

You will be placed on the appropriate point of the Trust Doctor pay scale based on your previous experience.

Please note that if you have not heard from us within 3 weeks of the closing date of the advert to assume that you have not been shortlisted on this occasion.

The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.

Employer certification / accreditation badges

Documents to download

• Job Description (PDF, 728.3KB)
• Functional Requirements (PDF, 262.3KB)
• UCLH Values (PDF, 860.9KB)