Facilities Manager

Allscreens Nationwide Ltd; Liverpool; On-site; GBP 28,000 - 42,000; Full time

Job summary

Liverpool University Hospitals NHS Foundation Trust is seeking a hands-on Facilities Supervisor to own the day-to-day operational performance of a large housing portfolio. You will ensure properties are well maintained, safe and ready for occupation, while driving improvements, reducing voids and improving turnaround times through data-driven service delivery.

You will lead repairs scheduling, contractor performance reviews and data reporting to the Head of Facilities and Assets.

Qualifications

• Experience managing day-to-day operational performance of housing portfolios.
• Ability to implement data-driven performance improvements.
• Experience overseeing repairs scheduling and contractor performance.

Responsibilities

• Visiting properties to assess progress on void works, repairs and contractor performance
• Managing and directing Maintenance Operatives, ensuring work is effectively allocated and completed
• Monitoring live voids and taking action to reduce turnaround times
• Coordinating responsive repairs and ensuring issues are resolved quickly
• Meeting contractors to review work quality and address performance issues
• Reviewing repairs and voids data to identify trends and risks
• Reporting performance to the Head of Facilities and Assets and ensuring accurate data is maintained to effectively monitor performance
• Resolving operational issues before they escalated

Skills

Facilities management

Team leadership

Contractor management

Data analysis

Job description

This is a hands-on role where you will take clear ownership of the day-to-day operational performance of a large and diverse housing portfolio. You will have direct responsibility for ensuring properties are well maintained, safe and ready for occupation, while playing a key role in improving performance and driving higher standards across the service.

You will be part of a team that is focusing on a more planned, accountable and data-driven approach. This gives you the opportunity to shape how facilities management operates, influence service improvements and take pride in delivering visible, measurable outcomes.

You’ll lead on reducing lost revenue from maintenance voids, ensuring improved turnaround times and void management performance. You’ll manage repairs scheduling, allocation, prioritisation, and tracking – including oversight of contractors’ compliance, accountability, performance and value for money. With a focus on performance management, you’ll take ownership, problem solve, maintain oversight of repairs to completion, and escalated strategic concerns early.

What your week may look like

• Visiting properties to assess progress on void works, repairs and contractor performance
• Managing and directing Maintenance Operatives, ensuring work is effectively allocated and completed
• Monitoring live voids and taking action to reduce turnaround times
• Coordinating responsive repairs and ensuring issues are resolved quickly
• Meeting contractors to review work quality and address performance issues
• Reviewing repairs and voids data to identify trends and risks
• Reporting performance to the Head of Facilities and Assets and ensuring accurate data is maintained to effectively monitor performance
• Resolving operational issues before they escalated

Liverpool University Hospitals NHS Foundation Trust

Liverpool University Hospitals NHS Foundation Trust