Facilities Manager

RFM; Invergordon; On-site; GBP 42,000 - 52,000; Full time

Benefits offered by this job

33 days annual leave

Life assurance

Cycle to Work scheme

Discounts platform

Job summary

Robertson Facilities Management in Invergordon is seeking a Facilities Manager to lead the operational delivery of services at Invergordon Community Hospital and surrounding sites. You will manage service delivery plans, budgets, and risk, while coaching staff to meet contract KPIs and improve performance.

The role requires experience in hard services FM, subcontractor management, and audit capability. A driving licence and IOSH or equivalent safety qualification are expected, with strong

Qualifications

• Experience managing multi-disciplined/Hard service FM teams.
• Pragmatic and methodical approach to problem solving.
• Ability to work on own initiative.
• Experience in subcontractor management.
• Audit experience across quality, H&S and FSA.
• Health and safety qualification such as IOSH.
• Strong communication and interpersonal skills.
• Proficiency in CAFM systems.
• Proficient with MS Word and Excel.
• Full UK driving licence and ability to travel between sites.

Responsibilities

• Operational delivery of services.
• Deliver and monitor the Service Delivery Plans and KPIs.
• Establish, monitor and supplement resource levels to comply with contract requirements.
• Facilitate development of robust risk management processes and jeopardy management.
• Support the Continuous Improvement Programme and drive contract development, including innovation and best practice.
• Encourage, coach and manage the effective performance of people and develop them to meet contract requirements.
• Management of site budgets to ensure contract activity is delivered on time and cost effectively.
• Conduct audits and workplace inspections on a regular schedule.
• Implement Quality, SHEQ policies in line with Robertson processes and client requirements.
• Develop relationships with client management teams to ensure delivery of contract.
• Ensure training plans and appraisals for staff and opportunities for growth are completed.
• Identify opportunities for organic growth and present them to line manager.

Skills

Team leadership

Problem solving

Initiative

Auditing

CAFMS systems

MS Word & Excel

Education

Health & safety qualification e.g. IOSH

Tools

CAFM systems

Microsoft Word

Microsoft Excel

Job description

People. Initiative. Pride. We see more than just service.

Job Role: Facilities Manager

Location: Invergordon Community Hospital, Saltburn Road, Invergordon, IV18 0JR

Working hours: Monday to Friday, 38.75 hours per week

Contract: Full time, permanent

Relationships. Results. Success. At Robertson Facilities Management, we see them our way. We’re professional enough to make every collaboration count. Driven enough to deliver the very best service to everyone we work with. Friendly enough to make sure any environment we manage is as enjoyable as it is safe. Join us and you’ll join the UK’s largest family-owned construction, infrastructure and support services businesses. And as Facilities Manager, you’ll be part of a team that’s doing incredible things – for ourselves, for the partners we work with, and for a truly sustainable future.

What you’ll do:

• Responsibility for the operational delivery of services.
• Deliver and monitor the Service Delivery Plans and KPIs.
• Establish, monitor, and supplement resource levels to comply with contract requirements.
• Facilitate the development of robust risk management processes and procedures including jeopardy management.
• Support the Continuous Improvement Programme and identify issues to drive forward contract development, including but not limited to, innovation, best practice and in line with Robertson processes.
• Encourage, coach, support and manage the effective performance of people and develop them to meet the contract requirements.
• Management of site budgets to ensure contract activity is completed to time and cost effective in line with scheduled KPIs.
• Conduct audits and workplace inspections on a regular, agreed schedule in line with the service delivery plan.
• Implement Robertson’s integrated policies on Quality, SHEQ in conjunction with support teams and the client’s requirements.
• Ensure defined H&S responsibilities and accountability are established and regular reviews are undertaken.
• To develop relationships and partnerships with client management teams to ensure delivery of contract.
• Ensure personal achievement and development plans/Appraisals for staff under their control are completed and reviewed each year and ensure training requirements are delivered.
• Ensure all opportunities for organic growth are presented to line manager.

What you’ll need:

• Experience managing multi-disciplined/Hard service FM teams.
• A pragmatic and methodical approach to problem solving.
• Ability to work on own initiative.
• Experience in subcontractor management.
• Ability to undertake a range of audits from quality, H&S and FSA.
• A recognised health and safety qualification e.g. IOSH.
• Strong communication and interpersonal skills.
• Able to demonstrate previous experience of auditing and the use of auditing tools.
• Able to demonstrate proficiency in the use of CAFM systems.
• Proficient in relevant computer programmes (Microsoft Word, Excel etc).
• Full UK driving licence and flexibility to travel between sites.

The successful candidate will require a PVG/Disclosure Check.

Who we’re looking for:

The Facilities Manager requires the ability to manage client relations, team management, and supplier management with a motivation to continuously improve all aspects of the operation and quality of service delivery as per our business strapline value of ingenuity at work. Produce reports on performance of Regional Team, respond to all site issues.

Overall responsibility for the Operational Delivery of all services within the Regional area and surrounding areas.

Working the Robertson Way

Joining us isn’t just about seeing things our way. It’s also about working the Robertson Way too, by bringing our 5 guiding principles to life. Here’s what that means…

We listen

Listening enables us to work positively and collaboratively, and gives customers, partners and colleagues the assurance that their voices are always heard.

We are professional

Our mix of prudence and diligence, care and attention to detail means that our customers have certainty and assurance in everything we do and trust us to deliver.

We take responsibility

Each of us is accountable for what we do. From the smallest detail to team safety and caring for our communities and the environment, we know that everything matters.

We are determined to succeed

Every challenge is an opportunity. We work collaboratively and focus on safety, productivity and quality to find solutions we can be proud of and that provide a positive, lasting benefit.

We are one team

We work as one - in our teams and partnerships, and with our customers. We respect each contribution, and everyone stands up to be counted. We are Team Robertson.

What’s in it for you?

In addition to the hourly rate, we offer a wide range of rewards and benefits:

• 33 days annual leave
• Life assurance
• Cycle to Work scheme
• Rewards platform for discounts with retailers, supermarkets, restaurants and more

When it comes to diversity and inclusion, we see things differently at Robertson. We’re a company with strong family values and are committed to building a workforce which reflects the diversity of the customers and communities we serve. That’s why we’re working to create a truly inclusive workplace where everyone can feel welcome, included, and where we can all be our authentic selves.

If you’ve got what it takes to look at things differently, to find new perspectives, and to discover the extraordinary within the ordinary, we’d love to meet you.