Facilities Manager

Foundation Recruitment; Exeter; On-site; GBP 45,000 - 50,000; Full time

Job summary

An established property management firm is seeking an Operations Manager to oversee a shopping center in Exeter. This role is perfect for someone with a passion for customer service and management, providing an opportunity to engage with tenants and customers while ensuring high standards of service. You will be part of a dynamic management team, responsible for maintaining KPIs and collaborating on exciting projects. If you are energetic, organized, and ready to take the next step in your career, this position offers a great chance for progression in the world of shopping center management.

Qualifications

• Hands-on customer-facing experience, preferably in retail.
• Knowledge of Health & Safety protocols, IOSH certified preferred.

Responsibilities

• Oversee soft service contractors like cleaning and security.
• Deliver high-quality customer service to tenants and customers.

Skills

Customer Service

Health & Safety Knowledge

Leadership

Organizational Skills

Education

IOSH Certification

Job description

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Foundation Recruitment provided pay range

This range is provided by Foundation Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Foundation Recruitment

Placemaking and Shopping Centre Recruitment Expert

Operations Manager – Exeter, Southeast England

Overview

Are you a manager in a customer-facing environment?

Do you want to take the new step in your career and enter the wide world of Placemaking?

You could be the new Operations Manager! Joining the team at an established Shopping Centre and estate, working for an esteemed Property Manager, on the lovely southwest coast.

What you’ll be doing…

• Overseeing the soft service contractors such as the cleaning, security, and carpark, for the entire estate.
• Delivering high quality customer service to both tenants and customers, working closely with both.
• Working a part of an established management team and engaging with the large team onsite, ensuring KPIs are met.

Why explore this role?

• The chance to enter the world of shopping centre management, with the possibility of progression.
• You will be a member of the duty management team and experience the responsibility of running the centre.
• You will work alongside the Hard Services manager, and you will have the opportunity to work collaboratively across the shopping centre with exciting projects.

To be successful you will need…

• To have existing hands-on, customer facing experience, in retail preferably.
• Knowledge of Health & Safety protocols – IOSH certified preferred.
• An energetic personality, with enthusiasm and passion for the role, while being hardworking and organised throughout, while being able to lead the team when necessary.

The budget is £45,000 to £50,000 basic salary, dependent on experience.

If the role intrigues you and you would like to learn more about it, please apply directly or email your CV to [e-mail]

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management

• Industries

  Facilities Services, Retail, and Real Estate

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