Facilities Manager

Jones Lang LaSalle Incorporated; Birmingham; Hybrid; GBP 25,000 - 34,000; Part time

Job summary

JLL is seeking a Facilities Manager (Part Time, 3 days) for Northfield Shopping Centre in Birmingham. You will lead onsite team efforts to maintain a safe, high-standard retail environment and collaborate on marketing and tenant relations.

The role requires retail leadership experience, financial acumen, and strong communication with stakeholders; a proactive approach to cost control and health and safety is essential.

Qualifications

• Experience managing in a high-profile shopping centre environment.
• Strong retail background with understanding of retailers' challenges.
• Proven ability to manage CAPEX and service charge projects.
• Financial acumen with IT literacy and reporting capability.

Responsibilities

• Advance asset management strategy and business objectives; deliver high onsite standards.
• Lead the Centre Management team and inspire performance.
• Collaborate with landlord's marketing consultant to deliver marketing strategy.
• Build and maintain relationships with retailers; benchmark performance and turnover.
• Conduct annual tenant surveys and stakeholder meetings; engage local groups.
• Drive income via commercialisation activities and optimise net operating car park income.
• Develop and refine business plans to secure outstanding long-term results.
• Annual business planning and quarterly performance reporting; monitor costs and efficiencies.
• Oversee contractor/supplier relationships; ensure Health & Safety and Environmental management.

Skills

Management experience

Retail background

Onsite management

CAPEX & service charges

Technical competence

Change management

Financial management

IT skills

Boardroom communication

Education

Degree or recognised diploma

Job description

## Facilities ManagerApply: On-site: Birmingham, GBR: Part time: Posted 29 Days Ago: REQ509858**JLL empowers you to shape a brighter way**.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.**Facilities Manager (Part Time 3 days per week)**JLL are currently recruiting for a part-time Facilities Manager to join the team at Northfield Shopping Centre in Birmingham.**What this job involves:**To advance and contribute to the development of the asset management strategy and business objectives, and to play the central role in delivery of high and efficient standards of onsite management and care, in maintaining the Centre’s position in the locality as a best in class, desirable, safe and progressive environment for retailers to trade in and customers to shop, visit and work in.**What your day-to-day will look like:*** Continue to improve the quality of the retail environment at the Centre* Lead, develop and inspire the Centre Management team* Working closely with the Landlord’s marketing consultant to optimise and ensure delivery of the marketing strategy* To build and maintain effective relationships with all retailers in the scheme* Work with the Centre Team on reporting and benchmarking of retailer performance and turnover within the Centre* Undertake Annual Tenant/Occupier Surveys or more frequently as required* Create an ambassadorial role in local industry business groups, Local Authority and community/civic stakeholder meetings including representing the Centre at local BIDs meetings and any other relevant association meetings* To drive additional income generation via commercialisation activities in conjunction with appointed commercialisation team and optimisation of net operating car park income* Assume responsibility for the development and continual refinement of business plans to ensure outstanding business results delivered over time* Annual Business Planning and quarterly reporting on performance* Review opportunities for cost control and efficiencies* Management of contractor/supplier relationships and key staff* Overall responsibility for Health & Safety and Environmental Management**Skills/Qualifications*** Relevant Management experience gained within a high-profile shopping centre environment* Have a strong retail background and understanding and the ability to appreciate different retailers and the challenges they face* Be able to demonstrate a broad knowledge and approach to addressing the key business challenges facing both the retail market and the Centre faces in the current environment and potential future trends* A proven track record in managing onsite / in-house management teams* Experience of managing major CAPEX and service charge projects* Demonstrate high degree of Technical competence (via degree or recognised diploma)* Demonstrate ability to support change related initiatives and to determine what expertise and resources are required to resolve problems quickly and efficiently* A detailed understanding of financial management, profit & loss, and IT skills* Ability to communicate at board room level and contribute to identification and evaluation of potential solutions to the problems based on the facts, assessment of risk and awareness of desired business objectives