Facilities Manager

ABM UK; Belfast City District; On-site; GBP 40,000 - 56,000; Full time

Job summary

ABM UK is seeking a Facilities Manager to lead hard FM and utilities delivery across Belfast sites, ensuring safety, compliance, and excellent site presentation. You will manage engineering teams, contract partners, and budgets while reporting performance and risks to the Contracts Manager.

You will oversee PPM and reactive maintenance, drive continuous improvement, and maintain strong client relationships. A driving licence and flexibility to cover multiple sites are required.

Qualifications

• Minimum five years in technical FM or utilities operations with leadership.
• Strong knowledge of PPM, reactive maintenance and CAFM.
• Experience managing site teams, subcontractors and reporting.
• Budgeting, purchasing and financial control experience.
• Full driving licence and ability to work across sites.

Responsibilities

• Lead hard FM and utilities delivery across sites.
• Direct engineering teams and contractors; manage shutdowns.
• Ensure safety, compliance, PTW, RAMS and audits.
• Develop and manage site teams; set performance standards.
• Provide reports on performance, risks and priorities.
• Manage budgets, forecasts and supplier performance.
• Maintain site appearance and QA through audits.

Skills

People leadership

FM operations

Budgeting

Contract management

Stakeholder comms

Compliance

Education

HNC/HND or degree in engineering/FM

Trade qualification

Tools

Microsoft 365

Job description

Purpose: To lead the safe, compliant and cost-effective delivery of hard FM and utilities services across assigned Belfast sites, with accountability for operational performance, visual site presentation, cross-service quality assurance and effective team, client and commercial management.
Job Title: Facilities Manager
Location: Belfast
Reporting to: Contracts Manager
Shift Pattern: Monday to Friday
Contractual Hours: 39 Hours
Probationary Period: 3 months
ABM is one of the world's largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services across a wide range of industries - from commercial office buildings to airports, hospitals, data centres, manufacturing plants and distribution centres, and more.
ABM's Purpose: To take care of people, spaces and places that are important to you. ABM's Vision: To be the clear choice in the industries we serve through engaged people. ABM's Mission: To make a difference, every person, every day.
It is a role requirement that the job holder must fully comply with, promote and live ABM's values:

• Respect
• Integrity
• Collaboration
• Innovation
• Excellence
• Trust

Key Responsibilities

Service Provision

• Lead reliable hard FM and utilities delivery, covering PPM, reactive response, statutory maintenance, critical assets and safe plant operation across assigned sites
• Direct engineering teams and contractors, coordinate shutdowns and remedials, and improve asset reliability, CAFM accuracy and service performance without disrupting production
• Maintain effective safety and compliance controls covering PTW, RAMS, isolations, competent appointments, audits, risk registers and corrective actions
• Lead site incident response and escalation, support business continuity and ensure specialist advice and authorisations are used when required
• Lead and develop site employees, setting clear standards for performance, conduct, attendance, competence and quality
• Manage staffing, training and cover; agree grounds-work priorities with Soft Services Managers, who retain line management of grounds operatives
• Act as the principal ABM operational contact for assigned sites, leading reviews and providing concise reports on performance, risks and priorities
• Resolve client concerns, support contract-wide governance and provide delegated management cover within agreed authority and escalation limits
• Manage delegated budgets, forecasts, purchasing and financial controls; provide accurate cost, risk and performance information
• Challenge supplier performance, quotations and variations, identify value-for-money opportunities and support formal change control
• Own the visual appearance and presentation of assigned sites through regular site audits; record issues, assign hard-services defects and refer soft-services concerns to the relevant Soft Services Manager for action
• Maintain an in-depth understanding of the contracted soft-services scope; undertake independent second-level quality audits alongside Soft Services Managers, track corrective actions and elevate persistent shortfalls

Measure

• PPM, statutory and KPI/SLA performance
• Asset reliability and service improvement
• Compliance and audit performance
• Risk, incident and action close-out
• Team performance and development
• Staffing and service continuity
• Client feedback and reporting
• Resolution and escalation quality
• Budget and forecast control
• Supplier value and PO compliance
• Site appearance and audit standards
• Soft-services quality and action close-out

Requirements

• HNC/HND, degree or equivalent in engineering, building services or FM; alternatively a recognised trade qualification with substantial senior FM leadership experience
• At least five years in technical FM, engineering or utilities operations, with demonstrable people leadership in an industrial, critical or regulated environment
• Sound understanding of PPM, reactive maintenance, statutory compliance, PTW, safe systems of work and CAFM
• Proven ability to manage site teams, subcontractors, client relationships and operational reporting
• Experience in budgets, purchasing, quotation review, financial control and use of Microsoft 365 applications
• Strong communication and decision-making skills; full driving licence and ability to work across sites and support out-of-hours escalation as required

Desired Experience / Qualifications

• NEBOSH, IOSH or equivalent demonstrable health and safety competence
• Membership of, or professional development through, IWFM, IET, CMI or another relevant professional body
• Experience in contract finance, lifecycle planning, projects, service transitions, business continuity or major incidents

Leadership Profile

• Visible, accountable leader who takes ownership and makes proportionate decisions
• Develops capable teams and maintains a strong customer, safety and service focus
• Challenges existing arrangements constructively and delivers practical improvement