Facilities Maintenance Assistant

ExtraCare Charitable Trust; Birmingham; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Annual leave 33 days pro-rata

Holiday buy/sell

Life insurance

Cycle to work

Attendance rewards

On-site gym

Pension contributions

Blue Light Card discounts

Maternity/Paternity allowance

Job summary

The ExtraCare Charitable Trust is seeking a Facilities Maintenance Assistant at Hagley Road Village, Birmingham. This permanent role offers 37.5 hours per week and the chance to maintain a modern retirement village environment, delivering planned and reactive maintenance.

The successful candidate will carry out PPM, repairs, health and safety checks, and basic carpentry/plumbing, working with a supportive team to keep residents safe and comfortable.

Qualifications

• Ideally, a facilities background in a multi-dwelling building.
• Skills in carpentry and plumbing.
• Flexible to support the village during emergency situations and outside of normal working hours as required on a rota basis.
• To take responsibility for the repairs and maintenance service with your team on-site.
• Have a working knowledge of MS Word and Excel to maintain a system for logging maintenance requests.
• Be reliable, punctual, and able to work unsupervised.
• Able to demonstrate strong communication skills including empathy.
• Excellent attention to detail.
• Committed to health and safety. COSHH or IOSHH desirable.

Responsibilities

• Carry out planned preventative maintenance, reactive repairs, and statutory compliance checks across the village.
• Perform health and safety inspections, life-critical system testing, and daily operational checks in line with legislation and company procedures.
• Ensure repair requests are prioritised, completed within target timescales, and delivered to a high standard.
• Support the management of void properties, including water safety checks, flushing routines, and general repairs.
• Work alongside contractors to ensure safe working practices, compliance with risk assessments, and quality workmanship.
• Provide general handyman support to residents, including minor repairs and furniture assembly where required.
• Maintain accurate maintenance records, raise purchase orders, and report defects using company systems.
• Assist with staff induction, fire safety training, risk assessments, and resident queries or complaints.
• Conduct regular site inspections to identify hazards and maintain a safe, clean, and compliant environment.
• Support the Maintenance Supervisor and take responsibility for maintenance operations in their absence.

Skills

carpentry

plumbing

communication

empathy

health and safety

COSHH/IOSHH desirable

Tools

MS Word

MS Excel

Job description

The ExtraCare Charitable Trustare currently recruiting aFacilities Maintenance Assistantat theirHagleyRoad Villagelocation.

This is a fantastic opportunity for an experienced and technically skilled maintenance professional to join a friendly, dedicated team within a modern retirement village environment.

As aFacilities Maintenance Assistant, you will support the day-to-day maintenance and smooth operation of the village, carrying out planned preventative maintenance (PPM), reactive repairs, and general fault-finding across building services and facilities systems. The role includes a wide range of maintenance duties including basic plumbing, electrical repairs, carpentry, painting and decorating, health and safety inspections, and general building upkeep to ensure the village remains safe, compliant, and well maintained for residents, visitors, and staff.

Working as part of a supportive and customer-focused environment, you will play a key role in maintaining high standards throughout the village while supporting ExtraCare’s mission of delivering “better lives for older people”.

This opportunity would suit a reliable, proactive, and hands-on maintenance professional who takes pride in delivering excellent service and creating a safe and welcoming community for residents.

Role Details:

• Role : Facilities MaintenanceAssistant
• Type :Permanent
• Hours : 37.5 hours per week
• Salary :£27,631.50
• Location : Hagley Road Village, Birmingham, West Midlands,B17 8BH

Benefits include:

• 33 days annual leave (FTE) pro-rata for part-time
• Buy and sell holiday
• Free life insurance
• Cycle2work scheme
• Attendance reward
• Free use of on-site gym
• Up to 9% employer pension contribution (5% employee)
• Blue Light Card discounts
• Enhanced maternity & paternity allowance

What will you do as our Facilities Maintenance Assistant?

• Carry out planned preventative maintenance, reactive repairs, and statutory compliance checks across the village.
• Perform health and safety inspections, life-critical system testing, and daily operational checks in line with legislation and company procedures.
• Ensure repair requests are prioritised, completed within target timescales, and delivered to a high standard.
• Support the management of void properties, including water safety checks, flushing routines, and general repairs.
• Work alongside contractors to ensure safe working practices, compliance with risk assessments, and quality workmanship.
• Provide general handyman support to residents, including minor repairs and furniture assembly where required.
• Maintain accurate maintenance records, raise purchase orders, and report defects using company systems.
• Assist with staff induction, fire safety training, risk assessments, and resident queries or complaints.
• Conduct regular site inspections to identify hazards and maintain a safe, clean, and compliant environment.
• Support the Maintenance Supervisor and take responsibility for maintenance operations in their absence.

Person Specification:

• Ideally, a facilities background in a multi-dwelling building.
• Skills in carpentry and plumbing.
• Flexible to support the village during emergency situations and outside of normal working hours as required on a rota basis.
• To take responsibility for the repairs and maintenance service with your team on-site.
• Have a working knowledge of MS Word and Excel to maintain a system for logging maintenance requests.
• Be reliable, punctual, and able to work unsupervised.
• Able to demonstrate strong communication skills including empathy.
• Excellent attention to detail.
• Committed to health and safety. COSHH or IOSHH desirable.

ExtraCare strives to create a workplace that fully reflects society. We want our staff to feel empowered to bring their full, authentic selves to work and be part of a safe and supportive community.

Extracaredoes notparticipate in the current “UK Visa Sponsorship” scheme, andwould not be able to facilitate sponsorship.

• Closing date : Monday 31st August 2026
• Interview dates : w/c 05/09/2026

ExtraCare is committed to making our recruitment practices as fair and inclusive as possible for all including making reasonable adjustments to support candidates throughout the recruitment process.

ExtraCare reserves the right to closethis advertisement early.