Facilities Lead - NHS Multi-Site Operations

Hampshire Hospitals Nhs; Basingstoke; On-site; GBP 45,000 - 60,000; Full time

Job summary

Hampshire Hospitals NHS Foundation Trust is seeking an operational lead for facilities services across HHCS-owned buildings, including Domestics, Linen and Post, across BNHH, RHCH and AWMH.

You will ensure services are delivered safely, complying with national standards and Trust policies, while leading multi-disciplinary teams, monitoring performance, and driving continuous service improvements and incident management.

Qualifications

• PC literate (Microsoft Office).
• Good general level of education.
• Managing customer-focused services and staff.
• Managing large staff groups across multiple sites and disciplines.
• Good team communication skills.

Responsibilities

• Statutory Compliance: Ensure HHCS achieves all mandatory requirements in line with statutory compliance, National Cleaning Standards, and Trust Policy.
• Operational Leadership: Act as the operational lead for day-to-day activities, ensuring professional standards and benchmarks are met.
• Stakeholder Liaison: Liaise with HHFT stakeholders, including clinical staff, infection control, support services, and external stakeholders to ensure services are delivered in a cohesive manner.
• Quality Monitoring: Be the responsible person for auditing and monitoring service standards, reporting action plans for any required corrections.
• Service Improvement: Continually review the effectiveness of service provision and utilise service-user feedback to generate action plans for improvement.
• Incident Management: Investigate complaints and incidents relating to HHCS services using Trust reporting procedures and agreed SLAs.

Skills

PC Literate (MS Office)

General management skills

Financial management skills

Prioritise workload / reactionary

CAFM system experience

Education

General education level

Tools

CAFM system

Job description

Hampshire Hospitals NHS Foundation Trust is seeking an operational lead for facilities services across HHCS-owned buildings, including Domestics, Linen and Post, across BNHH, RHCH and AWMH.

You will ensure services are delivered safely, complying with national standards and Trust policies, while leading multi-disciplinary teams, monitoring performance, and driving continuous service improvements and incident management.