Facilities Housekeeper: Detail‑Oriented & Customer‑Focused

Mount Charles; Belfast; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

20 days’ annual leave (pro rata)

Employee Assistance Program

Company Pension Scheme

Financial Education advisory service

Company Events

Job summary

Mount Charles in Belfast is seeking a dedicated Housekeeper to provide high-quality cleaning services. The ideal candidate will have exceptional customer service skills and attention to detail, with a preference for those holding NVQ/SVQ qualifications. Responsibilities include ensuring cleanliness across various areas, adhering to health and safety standards, and maintaining equipment. This role offers 40 hours a week, Monday to Friday, with opportunities for professional development and employee support programs.

Qualifications

• Previous work experience in customer service employment is preferred.
• Basic statutory training for safety and communication is required.

Responsibilities

• Provide high-level Housekeeping/Cleaning service.
• Respond positively to customer requirements and duties.
• Ensure equipment is clean and in working order.
• Participate in Health and Safety Policy and report hazards.
• Keep offices and amenity areas clean and tidy.

Skills

Exceptional customer service skills

Strong attention to detail

Basic reading, writing, speaking and listening skills

Education

NVQ/SVQ Level One in Cleaning Building Interiors

Current BICS Qualifications

Job description

Mount Charles in Belfast is seeking a dedicated Housekeeper to provide high-quality cleaning services. The ideal candidate will have exceptional customer service skills and attention to detail, with a preference for those holding NVQ/SVQ qualifications. Responsibilities include ensuring cleanliness across various areas, adhering to health and safety standards, and maintaining equipment. This role offers 40 hours a week, Monday to Friday, with opportunities for professional development and employee support programs.