Facilities Coordinator (Soft Services)

National Composites Centre; West of England; On-site; GBP 22,000 - 28,000; Part time

Benefits offered by this job

Private medical insurance

Pension contributions

University of Bristol affiliation

Job summary

The National Composite Centre (NCC) Bristol is seeking a Facilities Coordinator to share the Soft Services role on a 3-day week. You will work Wednesday, Thursday and Friday on-site, delivering and coordinating soft services to maintain safe, compliant workplaces that support R&D operations.

You’ll partner with the Estates Manager and Business Support Lead to manage access control, catering, cleaning, security, waste, and contractor liaison, ensuring value-for-money and KPI delivery.

Qualifications

• Experience in a similar soft services role, with at least 3 years in the field.
• Experience within a multidisciplinary Estates function.
• Strong interpersonal skills and ability to manage contractors.
• Experience using estates management software.

Responsibilities

• Coordinate and deliver soft services across on-site facilities to ensure safe, compliant environments.
• Manage contractors on site: quotes, PO, inductions, inspections, sign-offs.
• Collaborate with Business Support Lead and Estates Manager on security, catering, cleaning, waste, and other services.
• Support emergency management as needed during on-site hours.
• Liaise with procurement on contracts, tenders, and supplier engagement.

Skills

Soft services management

Estates coordination

Contract management

Contractor liaison

Tools

Estates management software

Job description

Facilities Coordinator (Soft Services)

Part Time Job Share – 3 days per week

National Composite Centre (NCC)

Bristolbased on site with no hybrid working available: BS16 7FS

Pro Rata Salary:£21,640 to 27,851 per annum (salary range for 3 days per week) plus up to 12.5% employer pension & private medical insurance.

Days: Wednesday, Thursday & Friday. We can be flexible on working hours.

We’re hiring for a Facilities Coordinator who will job share with our existing Soft Services Coordinator who has moved to a 3-day week. You’ll both work together on the Wednesday then on your own over the Thursday & Friday. We’re a vibrant estates team!

We’ve got a busy research & development facility which you’ll support. Specifically, you’ll coordinate and deliver effective soft services across, ensuring safe, secure, compliant and well-maintained working environments that support business operations.

Working closely with Business Support Lead and the Estates Manager on areas of responsibility including but not limited to Access Control, Catering CCTV, Cleaning, Landscaping, Pest Control, Plants, Pool Car, Security, Waste and Workwear.

Day to day, you will manage the presence of contractors on site for soft services – requesting quotes, purchase orders, contractor pack preparation, scheduling, inductions, inspections and sign-off works.

You will potentially be an Emergency Manager as required in an emergency situation. We appreciate people have family commitments so emergency hours would be agreed with you, only for times that you are on site during normal working hours.

Working hand in hand with your job share partner to lead soft services delivery, ensuring efficient, sustainable, and compliant service provision in line with statutory, health and safety, organisational requirements and KPIs, and acting as a point of escalation for Business Support on day-to-day contract issues.

You’ll work with procurement on activity relating to soft services, including contracts, tendering exercises, quotations, competitions, and supplier engagement, in line with NCC procurement policies and value-for-money principles.

Please refer to the job description on NCC website for full responsibilities.

Skills & experience we’ll look for in your application:

We’re happy to consider any sector background and you won’t need a manufacturing background. We’ll look for the following career experience:

• Experience of a similar role with a focus on soft services management. You’ll have at least 3 years’ experience over your career as a minimum.
• Experience working within a multidisciplinary Estates function.
• Good interpersonal skills and experience managing a range of contractors.
• High level of experience of working in a vibrant centre with staff, members, visitors etc. with understanding of how to meet identified needs of each group.
• Exposure to a variety of estates management software.

What do we offer in return?

Annual salary reviews, company paid private medical insurance, up to 12.5% employer pension contribution, great people, honorary staff status at the University of Bristol. With a genuine focus on wellbeing, EDI and learning and development this is a chance to build your career in a thriving R&D facility with a bright future.

What we do

We help manufacturers take on bigger challenges - whether that’s building cleaner aircraft, scaling up offshore wind, or strengthening the UK’s supply chains. We’re here to deliver practical outcomes, not prototypes that sit on shelves.

Who we work with

We work across 16 sectors, from defence and energy to infrastructure and space. Some projects are with global tier 1s, others with small UK firms solving one specific problem - the works always varied, and always real.

What it’s like here

We’re not a startup. We’re not a corporate. We’re a national centre with the kit, time and people to do the job properly. The teams are focused, the thinking is sharp, and you’ll be trusted to get on with it.

Why this job matters

This role isn’t just internal support - it’s part of how we deliver nationally important work. If we do our job right, the UK’s manufacturers can do theirs better.