Facilities Coordinator

Betsi Cadwaladr University Health Board; Rhyl; On-site; GBP 26,000 - 34,000; Full time

Job summary

Betsi Cadwaladr University Health Board is seeking a Facilities Coordinator to support the Facilities Management Team in delivering efficient operational services, focusing on Portering Services. Based in Ysbyty Glan Clwyd with community duties as needed, Welsh language skills are welcome.

The role involves coordinating day-to-day porter activities, managing leave, rosters, and orders, and helping develop service improvements while ensuring records, training and compliance are up to date.

Qualifications

• Diploma level or equivalent experience required.
• Supervisory management certificate desirable.
• Supervisory/management experience within a Facilities or similar department.
• Excellent interpersonal and customer care skills.
• Able to travel between multiple sites.
• Ability to work under pressure; flexible to requirements.
• Computer literate with good keyboard skills.
• Able to maintain confidentiality; work in a team.

Responsibilities

• Coordinate day-to-day activities of Portering Services staff.
• Authorise annual leave for Porters and manage rosters.
• Raise purchase orders and manage service vehicles and deliveries.
• Carry out stock checks and assist with service improvements.
• Induct new staff and provide in-house training; assess competence.

Skills

Interpersonal skills

Customer care

Travel between sites

Personal development reviews

Initiative & workload planning

Flexibility

Computer literacy

Confidentiality

Teamwork

Education

Diploma level or equivalent

Certificate in Supervisory Management

Job description

If you are a previous candidate and were not shortlisted, please do not re-apply.

Job Overview

An opportunity has arisen for a passionate, friendly and enthusiastic individual to work as a Facilities Coordinator within Facilities (Central). The Facilities Coordinator will support the Facilities Management Team in the delivery of efficient and effective operational services provided by Facilities, within the locality concentrating mostly on Portering Services. In conjunction with peers, co-ordinate and organise day to day activities of the operational staff within Portering Services. Based in Ysbyty Glan Clwyd but working in the Community when required. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Main duties of the job

They will authorise annual leave of Porters, complete digital rosters, raise purchase orders, deal with the Portering Service vehicles, Medical Cylinder deliveries and stock checks, etc. as well as deal with daily operational issues. They will also be required to provide support in the development of service improvements and assist with or undertake specific tasks/projects as required.

They will participate in the local induction of new staff members and record accordingly. Act as a mentor for operational staff, providing in-house training and assessing competence where appropriate. Maintain records of training and development.

Undertake staff appraisals for operational staff. Assess any training or development requirements highlighted during the assessments and report to the Facilities Management Team. Assist in all elements of management of staff, e.g. sickness absence meetings, recruitment, Respect & Resolution.

Monitor the conduct of staff under area of responsibility during the course of their duties in line with BCUHB policies and procedures, advising staff when their conduct falls outside of expected standards and escalating if improvements are not achieved. Regularly use computer software to produce rotas, Personal Development Reviews, etc. and to ensure all records are accurate, up to date and comply with the Data Protection Act.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed Job Description And Main Responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents.

Person specification

Qualifications

Essential criteria

• Diploma Level or able to demonstrate equivalent level of experience

Desirable criteria

• Certificate in Supervisory Management

Experience

Essential criteria

• Supervisory/management experience within a Facilities or similar Department.
• Substantial experience within departments with a Facilities function

Aptitude And Abilities

Essential criteria

• Excellent interpersonal and customer care skills
• Able to travel between multiple sites
• Ability to undertake personal development reviews
• Ability to use own initiative and organise workloads
• Willing to work flexibly
• Computer Literate with good keyboard skills
• Able to maintain confidentiality
• Ability to work as part of a management and operational team

Desirable criteria

• Evidence of leading supervisory staff
• Understanding of Health & Safety, employment and relevant legislation

Values & Other

Essential criteria

• Able to demonstrate commitment to the department
• Able to work under pressure