Facilities Coordinator

ABM; Northampton; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

24/7 GP for you and family

Mental Health support & Life EventCoun

Get Fit Programme

Cycle to work scheme

Perks at Work discounts

Job summary

ABM is seeking a site-based Facilities Supervisor to support the daily operation of the AmazonSTN6 site in Northampton. You will supervise engineers and specialists, coordinate service delivery, and liaise with the on-site RMETeam to ensure exceptional customer service and timely reporting.

The role requires strong organizational skills, experience with CAFM systems, and the ability to manage multiple priorities while maintaining safety standards.

Qualifications

• Previous supervisory experience essential in managing engineers and specialists.
• Experience with CAFM systems.
• Experience in assisting with compiling monthly reports.
• Experience with raising W/O’s and some budgetary control desirable.
• Experience with training and supervising engineers.
• Raising quotations and submitting to the customers.
• Good IT skills – Excel, Word, PowerPoint.
• Excellent communications skills as this will be a client facing role.
• Good understanding of Health & Safety in the workplace
• Excellent understanding of M&E Building Services
• Excellent skills required in keeping site log books fully up to date
• Dealing with a wide range of M&E emergencies

Responsibilities

• Oversee and support daily operations for a high-profile customer operating environment on a day-to-day basis.
• Liaise with on-site RM team to ensure service delivery to customer.
• Supervise engineers and specialists; coordinate site activities and reporting.
• Prepare and submit monthly reports; raise WOs and manage basic budgeting where applicable.
• Train and supervise engineering staff; ensure compliance with H&S policies.
• Maintain quotations and submit to customers in a timely manner.
• Utilise IT tools (Excel, Word, PowerPoint) to track tasks and performance.
• Communicate clearly with client and internal teams to ensure satisfaction.
• Manage a range of M&E emergencies, maintaining calm and control.
• Keep accurate and up-to-date site logbooks across multiple sites.

Skills

Strong organisational skills

Attention to detail

Excellent written and verbal comms

MS Office proficiency

Liaising with suppliers/clients

Independent across multiple sites

Discretion and professionalism

Client facing communication

Tools

CAFM systems (IBMS)

DMS/digital filing systems

Job description

LOCATIONS:AmazonSTN6 – Northampton– Site based

SHIFT PATTERN:Monday – Friday08:00-17:00inc1-hour unpaid lunch

SALARY: Competitive

If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department [e-mail]. We're here to help!

ROLE OVERVIEW AND PURPOSE

To efficiently manage and support the continual running of thishigh profilecustomers operating environment on aday to daybasis atthe AmazonSTN6FC, ensuring consistent operational delivery through smart working and the efficient execution of theirday to daytasks. To liaise with theon siteAmazon RMETeamtoprovideexcellentservicedeliverytoourcustomer.Reportingto theContractManager.

KEY RESPONSIBILITIES

Key duties and accountabilities include:

• PreviousSupervisoryexperienceessentialinmanagingengineersandspecialists.
• Experiencewith CAFMsystems.
• Experienceinassistingwithcompilingmonthlyreports.
• ExperiencewithraisingW/O’sandsomebudgetarycontroldesirable.
• Experiencewithtrainingandsupervisingengineers.
• Raisingquotationsandsubmittingtothecustomers
• GoodITskills–Intermediatelevel,excel,word,powerpoint.
• Excellentcommunicationskillsasthiswillbeaclientfacingrole.
• GoodunderstandingofHealth&Safetyintheworkplace
• ExcellentunderstandingofM&EBuildingServices
• Excellentskillsrequiredinkeepingsitelogbooksfullyuptodate
• Dealingwithawiderange ofM&Eemergencies

REQUIRED SKILLS AND EXPERIENCE

• Strong organisational skills with the ability to manage multiple priorities.
• High attention to detail in document preparation, tracking, and record-keeping.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office (especially Excel, Word, Teams).
• Experience working with CAFM systems (e.g. IBMS) and digital filing systems (e.g. DMS).
• Confident in liaising with suppliers, contractors, and clients in a professional and clear manner.
• Capable of working independently across multiple sites and adapting to varying operational needs.
• Able to maintain a high level of discretion and professionalism in a fast-paced commercial environment.

Desirable:

• Previous experience in a facilities or site lead role.
• Experience in using CAFM system or asset management system.
• Understanding of FM contract structures, especially separation of PPM, reactive, and consumables.
• Familiarity with Amazon processes or working on Amazon sites is a bonus.
• IOSH/NEBOSH qualification
• Authorised Person – Electrical / Mechanical / Confined Spaces / Working @ Height / LOTO.
• Electrical and Multi Skilled desirable.

We’re proud to offer a great range of benefits including:

• 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
• Mental Health support and Life Event Counseling
• Get Fit Programme
• Financial and legal support
• Cycle to work scheme
• Access Perks at Work, our innovative employee app where you can find:
• Perks: discounts, gift cards, cashback, and exclusive offers
• Life: Search for resources and tools on topics ranging from family and life to health, money and work
• Support: Online chat or telephone service for urgent support in a crisis

For more information about ABM’s benefits, visit our

About ABM:

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

For more information, visit.

ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.