Facilities Coordinator

Reed; Manchester; On-site; GBP 26,000 - 34,000; Full time

Job summary

Reed are seeking a Facility Co-Ordinator for their flagship offices in Salford Quays. The role is based on-site with travel required across the North West.

You will own the Facilities Helpdesk, coordinate maintenance, raise POs, monitor invoices, and liaise with clients, tenants and contractors to ensure timely completion and high service levels.

Qualifications

• Excellent customer service and communication skills.
• Strong organisational skills and attention to detail.
• Good IT skills including Microsoft Office.
• Full UK driving licence.
• Access to a reliable vehicle.
• Willingness to travel throughout the North West.

Responsibilities

• Log and prioritise planned and reactive maintenance requests via the Facilities Helpdesk.
• Coordinate works, allocate jobs to contractors and chase through to completion.
• Raise, issue and manage purchase orders (POs), ensuring costs are controlled.
• Monitor quotations, purchase orders, invoices and completion reports to close jobs efficiently.
• Provide excellent communication to clients, tenants and contractors, keeping everyone updated.
• Carry out regular property inspections across the managed portfolio.
• Support statutory compliance and planned maintenance programmes.
• Travel to client sites across the North West to provide cover when required.
• Work closely with the Facilities and Property Management teams to deliver exceptional customer service.

Skills

Customer service

Communication

Organisation

IT skills

Driving licence

Vehicle access

Travel coordination

Tools

Microsoft Office

Job description

Role: Facility Co-Ordinator

Location: Salford Quays (Greater Manchester Travel required)

Job Type: Full-time, Permanent

Salary: £30,000

Hours of work: Monday-Friday 9am-5pm

Reed are currently working with a leading commercial property management company as a Facility Co-Ordinator. The role will be based out of their flagship offices in Salford Quays.

This is much more than an administration role, you'll be the heart of our Facilities Management team, taking ownership of the Facilities Helpdesk and ensuring every maintenance issue is managed from initial instruction through to successful completion.

Key Responsibilities:

• Manage the Facilities Helpdesk, logging and prioritising planned and reactive maintenance requests.
• Coordinate works, allocate jobs to contractors and proactively chase them through to completion.
• Raise, issue and manage purchase orders (POs), ensuring works are authorised and costs are controlled.
• Monitor quotations, purchase orders, invoices and completion reports to ensure jobs are closed efficiently.
• Provide excellent communication to clients, tenants and contractors, keeping everyone updated throughout each job.
• Carry out regular property inspections across the managed portfolio.
• Support statutory compliance and planned maintenance programmes.
• Travel to client sites across the North West to provide holiday and operational cover when required.
• Work closely with the wider Facilities and Property Management teams to deliver exceptional customer service.

We're looking for someone who

• Has a positive attitude and brings great energy to work.
• Takes ownership and sees every task through to completion.
• Is proactive and enjoys solving problems.
• Is confident speaking to clients, tenants and contractors.
• Is organised and can manage multiple priorities.
• Enjoys chasing actions and keeping jobs moving.
• Wants to build a career in Facilities Management.

Essential

• Excellent customer service and communication skills.
• Strong organisational skills and attention to detail.
• Good IT skills including Microsoft Office.
• Full UK driving licence.
• Access to a reliable vehicle.
• Willingness to travel throughout the North West.