Facilities Co-ordinator

National Trust; Sevenoaks; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Substantial pension up to 10%

Free entry to National Trust places

Rental deposit loan

Season ticket loan

EV car lease scheme

Perks at work discounts

Holiday allowance up to 32 days

Flexible working

Employee assistance programme

Free parking

Job summary

National Trust is seeking a Facilities Co-ordinator to keep Knole and Ightham Mote in excellent condition and running smoothly for visitors.

The role involves managing a flexible facilities service, maintenance, cleaning, and presentation of public areas, with weekend and night rota work. Accommodation is provided, and a full driving licence is required.

Qualifications

• Experience coordinating facilities management and support services.
• Experience in compliance and risk management.
• Ability to use systems and information management.
• Awareness of conservation, environmental, and sustainability principles.
• Financial and resource coordination skills.
• Good customer service and teamwork skills.
• Customer focused with a positive attitude.
• Well organized and adaptable.
• A full driving licence.

Responsibilities

• Run an efficient, effective and flexible facilities service at Knole and Ightham Mote.
• Help the property team meet goals by keeping standards high.
• Assist with reactive, planned and preventative maintenance and repairs.
• Oversee cleaning and care-taking; present public areas and visitor facilities (including car parks and grounds).
• Prepare meeting rooms and coordinate deliveries and collections.

Skills

Coordination

Compliance

Systems management

Conservation awareness

Budgeting

Customer service

Positive attitude

Organization

Driving licence

Tools

Facilities systems

Job description

Summary

We're looking for a Facilities Co-ordinator with the skills to keep Knole and Ightham Mote in tiptop condition and running smoothly for all the people who visit and love the place.

Accommodation is provided to the postholder for the proper or better performance of his or her duties in accordance with Trust criteria and HMRC rules.

Regular weekend working and night rota cover is required, please note the accommodation is on 1st floor accessed via a stairwell.

If successful after 1st interview you'll be invited to property to meet other members of the team on a later date.

What it's like to work here

Knole and Ightham Mote are two extraordinary places at the heart of Kent, each with their own unique story to tell. Knole sits proudly in the heart of Sevenoaks and is one of England's most important historic houses. The estate features magnificent showrooms, a world-class collection of paintings and furniture, historic courtyards, a gatehouse tower, conservation studio and a breathtaking 1,000-acre medieval deer park.

Nearby, Ightham Mote is a beautiful 700-year-old moated manor house, surrounded by stunning gardens and over 500 acres of accessible countryside. Romantic and picturesque, this much-loved place is nestled in the Kent countryside between Sevenoaks and Tonbridge.

We are passionate about looking after these special places, ensuring they can be enjoyed by everyone, for ever. Visitors are at the heart of everything we do, and we're proud to create welcoming, memorable experiences for the many people who come to explore, learn and connect with nature, beauty and history.

You’ll be joining a busy, supportive team that works across both properties. We enjoy a challenge, thrive in a fast-paced environment, and work closely together to deliver excellent visitor experiences and high standards of care for our places. We're practical, hands-on and collaborative, always ready to roll up our sleeves and support one another to get the job done.

What You'll Be Doing

As the Facilities Co-ordinator, you’ll be making sure that Knole operates as it should, by running an efficient, effective and flexible facilities service. You’ll help the property team to meet their goals by keeping standards high. You’ll be helping with maintenance and repairs (reactive, as well as planned and preventative), cleaning and care-taking, the presentation of public areas and visitor facilities (including car parks and grounds), preparing meeting rooms and co-ordinating deliveries and collections. this can be a physically demanding role.

You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.

Who We're Looking For

• experience of co-ordination and delivery of facilities management and support services
• experience in compliance and risk management
• ability to use systems and information management
• awareness of conservation, environmental, and sustainability
• financial and resource coordination skills
• good customer service and teamwork skills
• customer focused with a positive attitude
• well organised and adaptable
• a full driving licence

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme (for roles that meet the salary criteria)
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places

National Trust place

Knole House, Knole, Sevenoaks, TN15 0RP

Documents

Facilities Co-ordinator - Career Level B.pdf

Requirements

Compliance.Eligibility to Work in the UK

Closing Date: 13th September 2026

Interview Date: 23rd September 2026

Equal Opportunities Statement

The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here.

Safeguarding Statement

The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre.