Catering Supervisor - Chorley Hospital

Transformation Unit; Chorley; Remote; GBP 21,000 - 25,000; Full time

Job summary

East Lancashire Hospitals NHS Trust is seeking a Catering Supervisor to lead a busy hospital catering team. You will supervise staff, ensure smooth daily operations, and maintain high standards of hygiene and service in patient and retail areas.

You will coordinate rosters, train staff in hygienic practices, and liaise with departments to meet patient needs. A healthcare catering background and food hygiene certificates are preferred.

Qualifications

• Formal food hygiene certificates required or desirable.
• Experience supervising catering staff in a healthcare setting.
• Knowledge of health and safety regulations in catering.

Responsibilities

• Lead the catering team, provide direction and support to staff.
• Communicate effectively with colleagues and service users about catering needs.
• Coordinate production of snacks and food service for patients and retail.
• Supervise cleaning and maintain hygiene standards across areas.
• Prepare staff rotas and participate in recruitment/selection for Band 2.

Skills

Communication

Supervisory experience

Staff management

Education

Level 2 Certificate in Food Hygiene

Level 3/Intermediate Certificate in Food Hygiene

Basic Health and Safety qualification

Job description

One LSC is a new collaborative partnership shared service formed by the five NHS Trusts serving the Lancashire and South Cumbria population of 1.8 million people. We are a shared service run by the NHS, for the NHS and are hosted by East Lancashire Hospitals NHS Trust on behalf of the partner Trusts of the Lancashire and South Cumbria system.

One LSC stands for ‘One Lancashire and South Cumbria’ and reflects the Lancashire and South Cumbria System ambition to have one team serving Lancashire and South Cumbria in a joined-up way. It is jointly run by the five Trusts as a collaborative partnership.

The Trusts that make up One LSC are:

Blackpool Teaching Hospitals NHS Foundation Trust

East Lancashire Hospitals NHS Trust

Lancashire and South Cumbria NHS Foundation Trust

Lancashire Teaching Hospitals NHS Foundation Trust

University Hospitals of Morecambe Bay NHS Foundation Trust

One LSC brings together the Digital, Data and Technology, Estates and Facilities, Finance, People Services and Procurement and Logistics services from each of the provider Trusts to create one central community of professionals. Under one leadership team, they will provide services for and on behalf of all Trusts.

The aim is to bring services more closely together so that we can deliver the best service possible to each of our partner organisations. At the core of One LSC delivery is eliminating duplication, removing unwarranted variation, realisation of the benefits of sharing common systems and processes and ensuring we deliver value for money for our partners, our system and, ultimately, for the communities we serve.

Job overview

Please note that this post is Part of One LSC – a corporate collaboration hosted by East Lancashire Hospitals NHS Trust and providing Estates and Facilities Services to Lancashire Teaching Hospitals NHS Foundation Trust

Our team is just that – a team – all supporting each other and working together to achieve the best outcomes, and we are really proud of this. We cannot wait to welcome you to the team when you start and will have experienced Catering Staff to help you along the way.

Our service is one where your passion, drive and motivation will genuinely make a real difference. Don’t just take our word for it, have a chat with Lynn Thomson our Assistant Manager (contact details below).

Main duties of the job

We need you to lead our team, supervising our staff and supporting them to be the best they can be, providing clarity and direction on tasks, support to help them develop as well as ensuring they understand how crucial their role is to our patients and staff.

Obviously it goes without saying that your effective communication skills will help you liaise with colleagues and other departments in order to ensure the smooth running of the department and you will be the role model and lead by example. your commitment and passion for delivering a great catering service will shine through.

We want to support you in your role ,so you will given full interactive training as well as specialised training courses in our active kitchens, where you will gain further experience and transferable skills that will be great for your development . we also have Management support in place so you are never on your own.

Working for our organisation

We have 10000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria.

Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.

You’ll have access to varied development opportunities, learn new skills, meet fab people & do things you’d never have done. You’ll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path.

You’ll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care and enhancing their experience which means your role is pivotal and something really to be proud of.

Detailed job description and main responsibilities

• Communicate effectively with colleagues to ensure an accurate exchange of information about catering tasks and service needs.
• Communicate with a range of service users either internal or external in person and over the telephone to understand, individual needs and provide information relating to the catering
• Co-ordinate and supervise the production of simple snacks for service within the catering retail
• Co-ordinate the food service for both patient meal and retail services.
• Coordinate and supervise the cleaning either manually or with the use of mechanical equipment provided e.g. cleaning of areas, washing of crockery, cutlery and utensils
• Assist with the co-ordination and management of staff in the capacity of a first line
• Assist with the management of performance issues including attendance, conduct and Complying with the appropriate Trust policies in relation to these issues
• Assist with the monitoring and management of sickness and absence, liaising with managers as In particular conduct return to work interviews following staff absence.
• Prepare staff rotas, allocating duties on a daily basis to ensure all tasks are completed in a timely manner
• Participate where required within the interview and selection process for Band 2 Staff
• Actively encourage staff development following the Trusts policies and procedures
• Operate cash registers in retail areas, demonstrating diligence at all time
• Supervise Catering Assistants providing training as
• Ensure accuracy when allocating floats and cash counting at the start and end of the
• Ensure security of cash within departmental safe and whilst transporting around the Trust.
• Report any defective equipment, personal injuries or health and safety
• Escalate to a manager if necessary
• Taking the piece of equipment out of action if required.
• Proactively support the continued development of the catering service
• Maintain and develop own competence

For more details, please see attached Job Description

Person specification

Qualifications and Education

• Level 2 Certificate in Food Hygiene
• Level 3/Intermediate Certificate in Food Hygiene
• Basic Health and Safety qualification

Knowledge and Experience

• Knowledge of Information Governance and Data Protection.
• Experience in the Catering industry
• Experience in dealing with the public
• Previous supervisory experience.
• Knowledge of therapeutic diets.
• Experience within a Healthcare setting.

Dear Potential Applicant,

It is important you are made aware of the following as regards your application to East Lancashire Hospitals NHS Trust

• Please note that the salary advertised is for full time hours. If this post is less than 37.5 hours per week, the salary will be pro-rata. For posts on Agenda for Change pay-scales, new entrants to the NHS will normally commence on the first pay point of the relevant band.
• This vacancy may close before the closing date if the recruiting manager deems sufficient applications have been received. Therefore it is advised to complete your application as early as possible to avoid disappointment.
• Please ensure you check the email account from which you apply regularly as we will use this to contact you regarding your application.
• Please note that shortlisting is completed anonymously with candidates being assessed against the essential criteria for the post. Therefore only applicants, who can clearly demonstrate how they meet our person specification criteria in their application, will be short-listed.

Disclosure and Barring Scheme (DBS)

If the role you are applying for is identified as either controlled or regulated activity as defined in in the Safeguarding vulnerable Groups Act (2006) any offer of employment is provisional upon a satisfactory DBS check being obtained.

The healthcare sector is exempted from the Rehabilitation of Offenders Act 1974.

In line with other NHS organisations in the North West Region, the Trust is now passing the charge for undertaking a DBS check on to candidates in the event they are successfully appointed into the post for which they have applied. Candidates can choose whether to pay this over 1-3 months as a deduction from the monthly salary. However, if you are applying for a post as a BANK worker, the payment must be made in full at the time of employment checks. By applying for this vacancy you are agreeing to this undertaking in the event you are successfully appointed.

The cost for an Enhanced DBS, is £45.90 and for a Basic & Standard, this is £24.90 this cost includes a £4.90 admin fee.

This cost is not applicable for a Volunteer post

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The Trust is an equal opportunities employer, committed to improving the working lives of our staff and operates a 'Zero Tolerance' policy to aggression, violence, bullying and harassment. In addition, our aim is to help protect children and vulnerable adults by providing a first-class service to the recruitment of people into positions of trust.

We aim to employ a workforce that reflects the diverse communities we serve.

We welcome applications from everyone irrespective of ethnic origin, gender, age, gender identity, sexual orientation, religion, marital status, disability or social background.

We especially welcome applications from members of our black, Asian and minority ethnic (BAME) communities, as we have identified that ELHT has an under-representation of BAME employees. Appointments will be made on merit.

Applicants who have a disability and meet the essential criteria for the job will be interviewed if you indicate you wish to be considered under the Guaranteed Interview Scheme.

If you require a reasonable adjustment at any stage of the recruitment process please make the recruitment services team aware as soon as possible. By telephone [phone] or email [emailprotected] or write to Employment Services, Parkview Offices, Haslingden Road, Blackburn, BB2 3HH

Thanks for taking the time to view this advert; we look forward to receiving your application.

Please be aware that this vacancy may close earlier than the published date if sufficient applications are received. It is, therefore, recommended that you apply as soon as you can.

We will contact you by e‑mail to update you on the progress of your application, so please check the e‑mail account that you applied from regularly (including spam/junk).

The Trust is an equal opportunities employer, is committed to improving the working lives of its colleagues and operates a 'Zero Tolerance' policy on aggression, violence, bullying and harassment.

As a recruitment service, our aim is to help protect children and vulnerable adults by providing a first-class service in recruiting people into positions of trust.

It is important to us that we employ a workforce that reflects the diverse communities we serve. We welcome applications from everyone - irrespective of ethnic origin, gender, age, gender identity, sexual orientation, religion, marital status, disability or social background.

We especially welcome applications from members of our black, Asian and minority ethnic (BAME) communities, as we have identified that as an employer we are under‑representation of BAME employees. Appointments will be made on merit.

We recognise that the recruitment process may present barriers for some and you may need personal adjustments to enable you to participate in our recruitment process. Please make contact with the recruitment team at the earliest opportunity to enable you to apply for this post.

Use of Artificial Intelligence (AI) when writing job applications

If you choose to use AI or other tools to assist in writing your application, it's essential to personalise this information, particularly your supporting information section. While AI can help streamline the writing process, these tools cannot fully grasp the context or requirements of the job you’re applying for. There is also a risk that it can generate false or misleading information.
AI-generated job applications can often be generic, impersonal and may not accurately reflect your qualifications, knowledge, skills, and experiences. It is crucial that you personalise your supporting statement by articulating these in your unique voice. Relying solely on AI to write your application or supporting information section is not advocated by East Lancashire Hospitals NHS Trust and could negatively impact on your chances of success in the application process.

We have added a disclaimer to our application process advising that the use of AI is monitored and if applicants have used it then they are required to declare this.

Supporting Information

The supporting information section is an opportunity for you to showcase how your qualifications, knowledge, skills and experience align with the requirements and criteria outlined in the job description and person specification.

Recruiting managers score applications based on the criteria listed in the person specification. They will be looking for evidence of how you meet these criteria. To increase your chances of securing an interview, please provide examples of how you have applied your skills and knowledge in real-life situations. Share work-related successes and challenges you have navigated that align with the criteria. These could be from various aspects of your life, including work, education, and personal experience.

Consider structuring your supporting information section with clear headings or bullet points. This approach will help both you and the recruiting manager navigate through your application more effectively.

Please note: a young person must be in part‑time education or training until they’re 18. If you are under 18 we are unable to employ you on a full time basis, unless it is in an apprenticeship role.

Disclosure and Barring Service checks

If the role you’ve been applied for requires a Disclosure and Barring Services (DBS) check we will administer this on your behalf and the cost will be recovered from your salary, either as a one‑off payment, or over 3 months. The level of check required depends on the role that you have been offered. Currently the charges are - Basic DBS check £26.40, Standard DBS check £26.40, Enhanced DBS check £54.40 and Enhanced DBS check with Barred List(s) £54.40. You should be aware that if you are successful in obtaining a position that required a DBS check but later withdraw your application, you may be required to reimburse the cost of the DBS check. DBS checks remain free of charge for volunteer positions. The DBS Code of Practice can be accessed here .

In line with guidance from United Kingdom Health Security Agency, all staff and volunteers are required to comply with Trust Infection Prevention and Control processes in relation to safe working.

NO UNSOLICITED ADVERTISING COMPANY APPROACHES

We look forward to hearing from you soon!

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.