Facilities Associate

VWA (Victoria Wall Associates); City Of London; On-site; GBP 50,000 - 61,000; Full time

Job summary

VWA (Victoria Wall Associates) in London’s West End is seeking a proactive Facilities Associate to join their team on a fixed-term basis, supporting facilities and office services.

The role covers acting as the go-to contact for facilities, coordinating post, deliveries and supplier relationships, keeping the office stocked, and assisting with Health & Safety and security records. Up to £55k, fully office-based, ASAP start, FTC nine months.

Qualifications

• Solid background in Corporate Services or Facilities.
• Knowledge of buildings, maintenance and managing third party contractors.
• Exceptional customer service and communication skills.
• Highly organised, able to manage multiple tasks in a fast-paced environment.
• Able to work independently and take ownership of day-to-day issues.

Responsibilities

• Acting as the go-to contact for all facilities queries, ensuring every request is handled quickly and with a friendly, service-led approach.
• Overseeing the daily flow of post and deliveries, and chasing up any courier issues.
• Keeping the office well-stocked, placing orders and building good relationships with suppliers and contractors.
• Carrying out first-line checks on office equipment and arranging repairs where needed.
• Getting the office ready for meetings, events and new starters, and helping coordinate any office moves.
• Supporting the team on Health & Safety, including organising first aid training and wellbeing schemes.
• Looking after building access and security records, and keeping office layouts up to date.

Skills

Facilities management

Customer service

Organisational skills

Independent worker

Microsoft Office

Tools

Microsoft Office

Job description

Facilities Associate

Up to £55k, depending on experience

Fully Office-based

West End, London

FTC, 9 Months. ASAP start

Financial Services

3-AFTC/NCW

The Client:

A leading global alternative investment firm are seeking a proactive and customer-focused Facilities Associate to join their London team on a fixed-term basis, supporting facilities and office services.

The Role:

• Acting as the go‑to contact for all facilities queries, ensuring every request is handled quickly and with a friendly, service‑led approach
• Overseeing the daily flow of post and deliveries, and chasing up any courier issues
• Keeping the office well‑stocked, placing orders and building good relationships with suppliers and contractors
• Carrying out first‑line checks on office equipment and arranging repairs where needed
• Preparing high‑quality printed materials for meetings and handling sensitive information with discretionGetting the office ready for meetings, events and new starters, and helping coordinate any office moves
• Supporting the team on Health & Safety, including organising first aid training and wellbeing schemes
• Looking after building access and security records, and keeping office layouts up to date

The Candidate:

• Solid background in Corporate Services or Facilities, ideally within a corporate or financial services environment
• Knowledge of buildings, maintenance and managing third party contractors
• Exceptional customer service and communication skills
• Highly organised, able to manage multiple tasks in a fast‑paced environment
• Able to work independently and take ownership of day‑to‑day issues
• Proficiency in Microsoft Office suite
• Comfortable with light manual handling (lifting up to approx. 23kg)

Additional Information

• Fixed-term contract up until summer 2027
• Up to £55k per annum equivalent depending on experience, pro‑rata
• Fully office‑based in London office
• Reporting to the Head of Facilities