Facilities Assistant — Reception, Travel & Office Support

Irwin Mitchell; Sheffield; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

25 days holiday

Annual bonus review

Health support

Pension

Volunteer days

Colleague discounts

Job summary

Irwin Mitchell is seeking a Facilities Assistant to provide efficient, responsive and welcoming service to colleagues and clients across travel, reception, meeting rooms, post and deliveries. You will support the day-to-day operation of the office and be part of the Facilities Management team, reporting to the Office & Facilities Manager.

The role requires organisational ability, clear communication and a willingness to handle varied tasks, from document services to reprographics and basic

Qualifications

• Follow clear policies, procedures and instructions accurately.
• Organise and prioritise a varied workload with deadlines.
• Communicate clearly with colleagues, clients, visitors and external suppliers.
• Use Microsoft 365 apps including Outlook, Teams and basic Excel.
• Work independently and as part of a team.
• Willingness to travel to other offices occasionally.

Responsibilities

• Arranging business travel and accommodation in line with company policies.
• Managing travel amendments, cancellations and itinerary changes, while keeping colleagues informed.
• Providing reception and front-of-house cover when required, creating a professional and welcoming experience for colleagues and clients.
• Booking meeting rooms and parking facilities for visitors.
• Receiving, sorting and distributing post and courier deliveries.
• Processing outgoing items and ensuring proper procedures.
• Supporting scanning, copying, printing and reprographics tasks.
• Prioritising document requests and handling larger/complex jobs.
• Resolving basic issues with multifunctional devices and reporting faults.
• Monitoring stationery and keeping work areas tidy.
• Moving furniture and setting up meeting rooms for different needs.
• Responding to day-to-day facilities requests promptly.
• Checking equipment safety and reporting concerns.
• Following health and safety procedures and completing required training.
• Occasional travel to other offices for coverage.

Skills

MS 365 skills

Reception skills

Teamwork

Organisation

Clear communication

Tools

Microsoft 365

Outlook

Teams

Excel basics

Job description

Irwin Mitchell is seeking a Facilities Assistant to provide efficient, responsive and welcoming service to colleagues and clients across travel, reception, meeting rooms, post and deliveries. You will support the day-to-day operation of the office and be part of the Facilities Management team, reporting to the Office & Facilities Manager.

The role requires organisational ability, clear communication and a willingness to handle varied tasks, from document services to reprographics and basic