Facilities Assistant - Domestic Services

The Shrewsbury and Telford Hospital NHS Trust; Telford; On-site; GBP 12,000 - 17,000; Full time

Job summary

The Shrewsbury and Telford Hospital NHS Trust is inviting applications for multiple Domestic Services positions spanning 30, 25 and 16 weekly hours. These roles cover Cleanliness, Catering and Portering with a shared commitment to high patient care standards and reliable shift coverage across early, late, night and weekend rosters.

Full training will be provided, and staff are expected to uphold health, safety, infection control and hygiene standards in a busy hospital environment.

Qualifications

• Multi-skilled role across Cleanliness, Catering and Portering to support hospital services.
• Staff will work shifts including early, late, night and weekend hours as part of a rota.

Responsibilities

• Cleaning hospital areas, transporting patients and equipment, and helping with food service for patients, staff and visitors.
• Follow health and safety rules, infection control procedures and food hygiene standards.
• The job involves physical tasks such as lifting, moving equipment and walking long distances.
• Staff will provide support in emergencies and assist patients, visitors and clinical teams when needed.

Job description

Job Overview

Exciting opportunities are available for highly motivated individuals to join our

Job Overview

Exciting opportunities are available for highly motivated individuals to join our Domestic Services Department and be part of a front line team enhancing patient experience by delivering high standards of cleanliness.

We Have The Following Roles Available

• 2 x 30 hours per week positions available; working 8.00am-2.00pm or 6am-12.00pm with alternate weekend working.
• 1 x 25 hours per week position available; working 5.00pm-10.00pm with alternate weekends
• 2 x 16 hour, weekend only positions working SAT/SUN 8am-4.30pm

Full training will be given.

We would like to take this opportunity to thank you for your interest in The Shrewsbury and Telford Hospital NHS Trust. We look forward to receiving your application for employment. In the event of an extremely high response to this advertisement the post will be closed early.

Main duties of the job

• The role is multi-skilled, working across Cleanliness, Catering and Portering to support hospital services.
• Staff will work shifts including early, late, night and weekend hours as part of a rota.
• Duties include cleaning hospital areas, transporting patients and equipment, and helping with food service for patients, staff and visitors.
• Team members must follow health and safety rules, infection control procedures and food hygiene standards.
• The job involves physical tasks such as lifting, moving equipment and walking long distances.
• Staff will also provide support in emergencies and assist patients, visitors and clinical teams when needed

Our Poppy’s Promise Commitment

We believe that compassionate care sits at the heart of everything we do.

Every member of our team — clinical or non-clinical — plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.

We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising individual needs, feelings, and circumstances of those in our care.

Effective communication is central to safe and high-quality healthcare.

We value colleagues who take the time to understand others, explain information in a meaningful way, and respond to concerns with patience and understanding.

By joining our team, you are committing to uphold these values — ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.

For full duties and responsibilities please refer to the attached document entitled Candidate Job Pack.