Facilities Assistant 12.75 per hour

National Trust for Places of Historic Interest or Natural Beauty; Grantham; Hybrid; GBP 17,000 - 21,000; Part time

Benefits offered by this job

Pension

Free entry to National Trust places

Season ticket loan

EV car lease

Perks at work discounts

Holiday allowance up to 32 days

Job summary

Belton House seeks a Facilities Assistant to help keep the property in good condition for visitors. The role focuses on practical tasks, cleaning and minor maintenance, with a strong emphasis on customer service and attention to detail. Salary is £12.75 per hour and the contract is permanent with part-time hours (20 per week).

Applicants will complete an online assessment instead of submitting a CV. Shifts run Monday and Thursday, plus either Saturday or Sunday, to fit team cover.

Qualifications

• Experience in facilities or cleaning role is beneficial.
• Able to follow instructions and safety procedures.

Responsibilities

• Clean and maintain facilities both indoors and outdoors.
• Assist with minor maintenance and deliveries.
• Provide high level of customer service to visitors.

Skills

Customer service

Teamwork

Organisation

Adaptability

Job description

We're looking for a Facilities Assistant at Belton House to help keep the whole place in good condition and running smoothly for all the people who visit. This role is all about using your practical skills and attention to detail to look after a place that people love.

Salary: £12.75 per hour

Contract Duration: Permanent

Working Pattern: You will work 20 hours per week, with shifts scheduled on Monday, Thursday, and either Saturday or Sunday, depending on team cover requirements.

For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.

What it's like to work here

This quintessential English country house is a busy and vibrant place to be. Last year Belton House welcomed 450,000 visitors through its doors and numbers are growing fast. Belton House has opportunities across all areas so, if you are enthusiastic and committed to making this popular property the best it can be, the team would love to hear from you.

You’ll help with the day-to-day presentation of the National Trust’s buildings and outdoor spaces. You’ll be turning your hand to all sorts of cleaning and minor bits of maintenance, making sure that all our facilities are kept in good working order. You'll also be asked to help with some manual work such as unloading deliveries.

Duties such as cleaning, sweeping and litter-picking, both inside and outdoors. form a core part of this role. You’ll be aiming for the highest standards of customer service everywhere you look after, and this includes speaking to people as they visit and helping them with any queries. You might also get involved with general maintenance work and helping other teams if they need extra support.

You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.

Who we're looking for

We’d love to hear from you if you're:

• focused on giving great service to everyone you meet
• a team player, but also happy to work on your own initiative
• well-organised and adaptable
• willing to learn new skills
• comfortable working in flexible and adaptable way.

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Season ticket loan
• EV car lease scheme (for roles that meet the salary criteria)
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

National Trust place

Belton House, Belton, Grantham, NG32 2LS

Documents

Facilities Assistant - Career Level A1.pdf

Requirements

Compliance.Eligibility to Work in the UK

Additional information

Closing Date: 06 September 2026

Equal Opportunities Statement

The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here .

Safeguarding Statement

The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre.