Facilities Assistant

Andersen James Group; Slough; On-site; GBP 25,000 - 30,000; Full time

Job summary

Andersen James Group is seeking a Facilities Assistant to join the on-site team at a landmark Central London development. You will support the day-to-day operations, delivering a high standard of service to occupiers and contractors.

This role offers exposure to facilities management within a premium office environment, with opportunities to develop professional skills alongside experienced facilities professionals. A proactive, organized, and customer-focused approach is essential.

Qualifications

• Experience in facilities or property management or similar.
• Excellent communication and relationship-building skills.
• Proactive and organized approach to work.
• Strong administrative and IT skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Professional, customer-focused attitude.

Responsibilities

• Support day-to-day facilities management services across the building.
• Build relationships with occupiers and act as first point of contact for facilities queries.
• Assist with contractor management, permit administration and service delivery monitoring.
• Carry out regular building inspections and report issues.
• Support health & safety and compliance processes.
• Coordinate facilities helpdesk requests and ensure timely actions.
• Assist occupier events and tenant engagement initiatives.
• Maintain accurate records, reports and documentation.

Skills

Communication

Relationship-building

Organized

Administrative skills

IT skills

Multitasking

Customer-focused

Facilities management experience

Job description

An exciting opportunity has come up for a Facilities Assistant to join the team at one of London's newest premium commercial office developments!

Working for a growing managing agent, you'll be part of a brand-new on-site team supporting the day-to-day operation of a high-profile, multi-tenanted office building. This is a fantastic opportunity for someone looking to develop their career within commercial property and facilities management, working alongside experienced facilities professionals in a prestigious environment.

The Role:

As a Facilities Assistant, you will support the on-site management team to ensure the smooth running of the building and deliver an exceptional experience for occupiers, visitors and contractors.

Responsibilities:

• Supporting the delivery of day-to-day facilities management services across the building
• Building relationships with occupiers and acting as a first point of contact for facilities-related queries
• Assisting with contractor management, permit administration and service delivery monitoring
• Carrying out regular building inspections and reporting any issues
• Supporting health & safety and compliance processes
• Coordinating facilities helpdesk requests and ensuring actions are completed within agreed timescales
• Assisting with occupier events and tenant engagement initiatives
• Maintaining accurate records, reports and documentation

About You:

• Previous experience within facilities management, property management, customer service or building operations
• Excellent communication and relationship-building skills
• A proactive and organised approach to work
• Strong administrative and IT skills
• The ability to manage multiple priorities in a fast-paced environment
• A professional and customer-focused attitude
• Experience within a commercial office environment or managing agent setting would be ideal but is not essential.

What's on Offer?

• Opportunity to work within a landmark Central London development
• Exposure to a large, multi-tenanted commercial office environment
• Career progression opportunities within an established managing agent
• Supportive team environment and ongoing professional development
• The chance to help shape the culture and operation of a brand-new building from day one

If you're looking to build a long-term career within facilities management and want to be part of an exciting new development in the heart of London, we'd love to hear from you.