Facilities Assistant

Andersen James Group; Greater London; On-site; GBP 26,000 - 36,000; Full time

Job summary

Andersen James Group is recruiting a Facilities Assistant to join a premium Central London office development. You will support the on-site management team to ensure smooth day-to-day operations and deliver an excellent occupier and visitor experience.

In this role you’ll assist with facilities services, contractor coordination, health & safety compliance, and helpdesk management, while developing your career in commercial property and facilities management within a brand-new building.

Qualifications

• Experience in facilities management, property management, or building operations.
• Excellent communication and relationship-building skills.
• Proactive and well-organised approach to work.
• Strong admin and IT skills.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Support day-to-day facilities management across the building.
• Be first point of contact for occupiers and contractors.
• Assist with contractor management, permit administration and service monitoring.
• Carry out regular building inspections and report issues.
• Support health & safety compliance and records.
• Coordinate facilities helpdesk requests and track actions.
• Assist with occupier events and tenant engagement.
• Maintain accurate records and documentation.

Skills

Facilities management

Customer service

Communication

Administrative skills

IT skills

Tools

MS Office

Job description

An exciting opportunity has come up for a Facilities Assistant to join the team at one of London's newest premium commercial office developments!

Working for a growing managing agent, you'll be part of a brand-new on-site team supporting the day-to-day operation of a high-profile, multi-tenanted office building. This is a fantastic opportunity for someone looking to develop their career within commercial property and facilities management, working alongside experienced facilities professionals in a prestigious environment.

The Role:

As a Facilities Assistant, you will support the on-site management team to ensure the smooth running of the building and deliver an exceptional experience for occupiers, visitors and contractors.

Responsibilities:

• Supporting the delivery of day-to-day facilities management services across the building
• Building relationships with occupiers and acting as a first point of contact for facilities-related queries
• Assisting with contractor management, permit administration and service delivery monitoring
• Carrying out regular building inspections and reporting any issues
• Supporting health & safety and compliance processes
• Coordinating facilities helpdesk requests and ensuring actions are completed within agreed timescales
• Assisting with occupier events and tenant engagement initiatives
• Maintaining accurate records, reports and documentation

About You:

• Previous experience within facilities management, property management, customer service or building operations
• Excellent communication and relationship-building skills
• A proactive and organised approach to work
• Strong administrative and IT skills
• The ability to manage multiple priorities in a fast-paced environment
• A professional and customer-focused attitude
• Experience within a commercial office environment or managing agent setting would be ideal but is not essential.

What's on Offer?

• Opportunity to work within a landmark Central London development
• Exposure to a large, multi-tenanted commercial office environment
• Career progression opportunities within an established managing agent
• Supportive team environment and ongoing professional development
• The chance to help shape the culture and operation of a brand-new building from day one

If you're looking to build a long-term career within facilities management and want to be part of an exciting new development in the heart of London, we'd love to hear from you.