Facilities Assistant

OCS; Greater London; Hybrid; GBP 22,000 - 30,000; Full time

Job summary

OCS UK & Ireland is seeking a Facilities Assistant to help ensure safe, efficient operation, security and maintenance of our client buildings. The role involves basic repairs, maintaining service records, porterage, mail, and supporting space planning while upholding health and safety standards.

You'll work with reception and security teams, assist external contractors, and respond to facilities-related requests or emergencies. An enhanced national security clearance is required before starting.

Qualifications

• Basic knowledge of building maintenance and repair.
• Good organizational and time-management skills.
• Strong communication and teamwork abilities.
• Ability to work independently and use initiative.
• Basic IT skills (e.g., email, spreadsheets, reporting tools).
• Awareness of health and safety practices.

Responsibilities

• Perform basic maintenance tasks and repairs.
• Maintain records of maintenance work and service schedules.
• Assist with porterage, mail, and hospitality duties.
• Conduct basic building fabric inspections.
• Support office moves, furniture setup, and space planning.
• Coordinate with external contractors and service providers.
• Monitor cleanliness and safety across the site.
• Respond to facilities-related requests or emergencies.
• Support reception and security teams.

Skills

Building maintenance

Time management

Communication

Initiative

IT skills

Health & safety awareness

Education

High school diploma or equivalent

Experience in facilities/maintenance

Health & safety certifications (plus)

Tools

Reporting tools

Job description

About The Role:

Please note, this position requires an enhanced national security clearance prior to commencing employment.

A Facilities Assistant supports the smooth, safe and efficient operation, security and maintenance of our clients’ buildings and OCS Soft Service day-to-day service delivery. This role involves handling basic repairs and minor maintenance activities, ensuring health and safety standards are met, and assisting with general facilities management tasks.

• Basic Maintenance Tasks
• Maintain records of maintenance work and service schedules
• Porterage, Mail & Hospitality
• Conduct Basic Building Fabric Inspections
• Support office moves, furniture setup, and space planning support
• Support external contractors and service providers
• Monitor and maintain cleanliness across site.
• Ensure compliance with health and safety regulations
• Respond promptly to facilities-related requests or emergencies
• Support Reception & Security Teams

Skills and Qualifications:

• Basic knowledge of building maintenance and repair
• Good organizational and time-management skills
• Strong communication and teamwork abilities
• Ability to work independently and use initiative
• Basic IT skills (e.g., email, spreadsheets, reporting tools)
• Awareness of health and safety practices

Education and Experience:

• High school diploma or equivalent (required)
• Previous experience in facilities, maintenance, or a similar role (preferred)

Relevant certifications (e.g., health & safety) are a plus

Working Conditions:

• May involve physical tasks (lifting, moving equipment)

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

• Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.
• Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.
• Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.
• Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!
• Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.