Facilities Assistant

Stour Bay Partnership Limited; City Of London; On-site; GBP 21,000 - 26,000; Full time

Job summary

Stour Bay Partnership Limited is seeking a permanent General Office and Reprographics Assistant to join the team near St. Paul’s. The role is office-based with an 8am–6pm shift pattern, providing a friendly, efficient service to clients and supporting reprographics duties across scanning, printing and binding tasks.

You will work with a team to manage document workflows, maintain equipment and assist with couriers and post handling, ensuring compliance with SLAs and regulatory obligations.

Qualifications

• Have previous experience in a similar role.
• Good experience and knowledge of Excel, PDF, Word and Outlook.
• Experience working in a post room, reprographics environment or operating high-volume printing/binding equipment is advantageous.

Responsibilities

• Provide a friendly and efficient service to internal and external clients.
• Complete general reprographics duties including scanning, printing and finishing work.
• Produce and finish legal documents using a range of binding methods and ensure compliance with client and court requirements.
• Handle original, confidential and historic legal documents with care and discretion.
• Log incoming work and prioritise based on deadlines, communicating with originators as needed.
• Use IT systems to receive, format and collate documents; familiarity with BigHand is advantageous.
• Assist the Senior General Office and Reprographics Assistant with workflow coordination.
• Stock control of and ordering supplies; support the Helpdesk and other Facilities and Business Support services.

Skills

General office experience

Excel

PDF

Word

Outlook

Tools

Fiery-driven printers

BigHand

Job description

I am working with an international law firm based around St. Pauls and they are looking for a permanent office based General Office and Reprographics Assistant to work within their existing team. There is a shift pattern of between 8am-6pm.

Roles and Responsibilities

• Provide a friendly and efficient service to internal and external clients
• Adhering to Service Level Agreements (SLAs) as set out and agreed with the business

• Completing general reprographics duties including scanning, printing and finishing work
• To have a good knowledge of equipment used in the department
• Ability to produce court bundles of all specifications, including using appropriate tabbing and working to complex indexes
• Ability to create, edit, manipulate and manage PDF documents independently using both PDF docs and Fox IT.
• Experience operating Fiery-driven multifunction printers , including setting up print jobs, monitoring queues, and ensuring output colour accuracy
• Produce and finish legal documents using a range of binding methods including strip binding, coil binding and Velobind, ensuring documents meet client and court requirements.
• Care and understanding when handling original, confidential and historic legal documentation

• Where required log all incoming work and prioritise dependant on deadlines, or where the deadline cannot be met good communication with the originator.
• Use IT systems and software to receive, format and collate documents.
• Knowledge of BigHand or other workflow tool advantageous
• Sorting of incoming Royal Mail, DX post & Internal deliveries
• Booking of couriers international, domestic & local using online portals
• Email and regular communication with internal clients
• Regular distributions & collections of post and internal mail
• Regular loading bay collections & deliveries
• Support the Helpdesk and all other Facilities, IC S & Business Support services as required
• Assisting the Senior General Office and Reprographics Assistant with workflow coordination when required.
• Stock control of and ordering supplies
• Any other duties on ad-hoc basis
• Comply with all relevant legal and regulatory obligations including the Solicitors Regulation Authority (SRA) Standards and Regulations, and Principles.

Skills and Experience

Essential:

• Have previous experience in a similar role
• Good experience and knowledge of Excel, PDF, Word and Outlook

Desirable:

• Experience working in a post room, reprographics environment, or operating high-volume printing, copying and binding equipment would be advantageous