Facilities and Maintenance Co-ordinator

Screwfix; Yeovil; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Hybrid working

Pension contributions

Life cover

Health benefits

Employee discounts

Job summary

Screwfix is seeking a highly organised Facilities & Maintenance Coordinator to keep our nationwide Trade Counter network running smoothly. You will coordinate maintenance, repairs and store openings, working with suppliers, contractors and store teams to keep sites safe and operational.

This fast-paced role requires a proactive approach, strong problem-solving skills and the ability to manage multiple priorities, delivering timely updates and effective admin support to the Facilities Manager.

Qualifications

• Excellent organisation skills.
• Strong communication and interpersonal skills.
• Proven experience of successfully managing several internal relationships across a variety of levels.
• Demonstrable experience of working within a deadline driven environment.
• Proficient in the use of Microsoft applications – Outlook, PowerPoint, Word & Excel.
• The ability to multitask and prioritise workload.
• Facilities Management experience/knowledge desirable.

Responsibilities

• Ensure maintenance requests are delivered to expected deadlines and standards.
• Communicate appropriate information to the stores and our suppliers.
• Support new store opening programme with store set up order.
• Chase and communicate work progress updates.
• Provide admin support to the Facilities Manager.
• Process work requests in line with the service level agreement.
• Raise purchase orders for payment of works.
• Manage the Facilities mailbox and progress queries/requests.
• Request surveys and actions from external suppliers and in house business partners.
• Consistently work to improve our processes and practices.
• Attend relevant supplier and facilities meetings.
• Own specific elements of the facilities process, including updating details, providing information and supporting others to carry out tasks.
• Manage and evaluate maintenance reports.
• Manage Trade counters in a specific area for Reactive maintenance call outs.
• Manage several contractors on planned maintenance attendances to ensure compliance.
• Review and manage payment schedules submitted by suppliers.

Skills

Organisational skills

Communication

Stakeholder management

Deadline driven

Multitasking

MS Office

Tools

Microsoft Office

Job description

Overview

If you're highly organised, enjoy solving problems and love being at the heart of a busy operation, this could be a great opportunity for you.

Overview

If you're highly organised, enjoy solving problems and love being at the heart of a busy operation, this could be a great opportunity for you.

As a Facilities & Maintenance Coordinator, you'll play an important role in keeping our nationwide Trade Counter network running smoothly. From coordinating maintenance and repairs to supporting new store openings, you'll work closely with suppliers, contractors and store teams to make sure our sites are safe, operational and ready to deliver a great experience.

It's a varied, fast-paced role where no two days are quite the same. You'll balance competing priorities, build strong relationships across the business and take ownership of getting things sorted, keeping everyone informed along the way.

If you're a natural problem solver who enjoys working at pace and seeing the results of your work, you'll have plenty of opportunity to make an impact. With real variety and responsibility, this is a role where great organisation and a proactive approach can make a difference every day.

What's in it for you?

• 28 days' holiday (including bank holidays, 5 of which can be taken flexibly) increasing with service up to a maximum of 33 days
• Hybrid working with up to 2 days working from home
• Flexible start and end times around core working hours
• Buy More Holiday - eligible colleagues can boost their holiday allowance by up to one extra week
• Up to 14% employer pension contributions
• Life cover up to 4x your salary
• Health cash plan and discounted gym memberships (up to 25% savings)
• 20% discount at Screwfix and B&Q

Key responsibilities

• Ensure maintenance requests are delivered to expected deadlines and standards.
• Communicate appropriate information to the stores and our suppliers.
• Support new store opening programme with store set up order.
• Chase and communicate work progress updates.
• Provide admin support to the Facilities Manager.
• Process work requests in line with the service level agreement.
• Raise purchase orders for payment of works.
• Manage the Facilities mailbox and progress queries/requests.
• Request surveys and actions from external suppliers and in house business partners.
• Consistently work to improve our processes and practices.
• Attend relevant supplier and facilities meetings.
• Own specific elements of the facilities process, including updating details, providing information and supporting others to carry out tasks.
• Manage and evaluate maintenance reports.
• Manage Trade counters in a specific area for Reactive maintenance call outs.
• Manage several contractors on planned maintenance attendances to ensure compliance.
• Review and manage payment schedules submitted by suppliers.

Required Skills & Experience

• Excellent organisation skills.
• Strong communication and interpersonal skills.
• Proven experience of successfully managing several internal relationships across a variety of levels.
• Demonstrable experience of working within a deadline driven environment.
• Proficient in the use of Microsoft applications – Outlook, PowerPoint, Word & Excel.
• The ability to multitask and prioritise workload.
• Facilities Management experience/knowledge desirable.

At Screwfix, Your Wellbeing Comes First:

Financial wellbeing

• Wagestream access to track earnings and save
• Access to the Kingfisher Share Scheme
• Colleague support fund
• Exclusive offers and discounts via our Hapi app
• Cycle-to-work scheme and savings on bikes

Every day benefits

• Career progression and development programmes
• Coaching and mentoring to help you thrive
• Access to wellbeing resourcing including PepTalk
• Support networks available

Sustainability at Screwfix

We’re committed to building a better future for our community and our planet. That’s why we’re doing everything we can in six key areas: eliminating carbon emissions, reducing and recycling waste, sourcing responsibly, keeping products in use for longer, selling more sustainable products and providing sustainable packaging. We’re on a mission to put sustainability at the forefront of everything we do. Join us.

We’ve worked hard to create a culture of inclusivity and genuine community. We’re a company built on teamwork, and the best teams are ones in which everyone can share their view. Whatever your background, however you identify, you’ll be listened to, encouraged, and given the tools and training you need to get ahead. You’ll always know where you are with us. We’re open. We’re fair. And we believe in opportunities for everyone.

Please let us know at [e-mail] if you need any additional support or adjustments when it comes to your application.