F&I Finance & Operations Manager - Auto Retail

Big Motoring World; Wimbledon; Hybrid; GBP 23,000 - 32,000; Full time

Job summary

Big Motoring World in the UK is seeking a confident Personal Contract Purchase Representative to support our Finance & Insurance operations. You will handle customer finance documents, admin tasks and ensure FCA compliance.

Join a fast-growing car supermarket group known for career progression and strong customer service. This role is on-site at our Wimbledon branch and offers a clear path to senior roles in F&I.

Qualifications

• Professional and confident manner, with the ability to engage effectively with a diverse customer base.
• Excellent written and verbal communication skills.
• Strong organisational and time-management abilities.
• Honest, reliable, and demonstrates high levels of integrity.

Responsibilities

• Take responsibility for all financial transactions (payments, proposals and completion of finance documents and refunds).
• Manage staff rotas and holiday, including ensuring branch coverage.
• Ensure FCA accreditation and keep Finance team trained and up to date.
• Promote and sell F&I products and ensure correct policies are sold.
• Produce accurate reports for senior management and maintain records.

Skills

Administrative skills

Interpersonal skills

Communication skills

Time management

Team leadership

Job description

Big Motoring World in the UK is seeking a confident Personal Contract Purchase Representative to support our Finance & Insurance operations. You will handle customer finance documents, admin tasks and ensure FCA compliance.

Join a fast-growing car supermarket group known for career progression and strong customer service. This role is on-site at our Wimbledon branch and offers a clear path to senior roles in F&I.