Finance & Insurance Transaction Manager (Automotive)

Group 1 Automotive; Peterborough; On-site; GBP 32,000 - 52,000; Full time

Benefits offered by this job

33 days annual leave

Company pension

Exclusive discounts

Cycle-to-work scheme

Healthcare support

Volunteer day

Share purchase plan

Training and development

Life assurance

Flexible working

Job summary

Group 1 Automotive is looking for a Transaction Manager to lead a team of sales executives, driving the sale of finance and insurance products and delivering exceptional customer experiences that leave customers smiling. You will monitor weekly penetration rates and ensure FCA compliance.

You’ll develop leadership skills, be a role model, and support the growth of our 7,000 colleagues across 114 dealerships.

Qualifications

• Solid experience in offering finance and insurance solutions to customers, with a thorough understanding of FCA compliance and regulations.
• Proven expertise in supervising and managing the end-to-end sales process.
• Ability to deliver outstanding customer experiences with energy, enthusiasm and professionalism.
• Adaptable approach to tailoring finance packages that meet individual customer needs.
• Demonstrated success in meeting deadlines and achieving targets, supported by excellent communication and interpersonal skills.
• Highly organised and the ability to multitask effectively, ensuring efficiency and attention to detail.
• Must hold a valid UK driving licence.

Responsibilities

• Drive the sale of finance and insurance products to customers, with weekly monitoring of penetration rates.
• Identify opportunities to increase profitability through upselling finance & insurance products.
• Assist in the development of sales strategies to increase sales revenue, customer retention, and overall business performance.
• Ensure full compliance with regulatory and sales processes, prioritising fair treatment of all customers.
• Collaborate with Sales Executives to uphold high standards of customer satisfaction and operational excellence.
• Deliver exceptional customer service, fostering loyalty and generating referrals.
• Maintain organised administration and uphold housekeeping standards for a professional work environment.

Skills

FCA compliance

Sales process management

Customer experience

Finance packages

Deadline driven

Communication

Multitasking

Driving licence

Job description

Group 1 Automotive is looking for a Transaction Manager to lead a team of sales executives, driving the sale of finance and insurance products and delivering exceptional customer experiences that leave customers smiling. You will monitor weekly penetration rates and ensure FCA compliance.

You’ll develop leadership skills, be a role model, and support the growth of our 7,000 colleagues across 114 dealerships.