F&B Operations Leader — Multi-Unit, Revenue & Standards

Village Hotels; Walsall; On-site; GBP 60,000 - 80,000; Full time

Benefits offered by this job

Health & Wellness membership

Discounted stays

Wagestream salary drawdown

High Street discounts

Electric car scheme

Birthday off

Job summary

Village Hotels is seeking an experienced Food & Beverage Operations Manager to lead a multi-point F&B operation within the hotel. You will define the local sales strategy, protect the bottom line, and coach Heads of Department to deliver high-volume restaurant services and large-scale events while upholding brand standards.

You will drive revenue, manage costs, and foster a culture of excellence, ownership, and integrity across the F&B teams, ensuring audits, safety protocols, and guest

Qualifications

• Proven track record in multi-department F&B operations.
• Experience coaching Heads of Department to perform and improve metrics.
• Ability to define local sales strategy and drive revenue.

Responsibilities

• The Commercial Engine: Driving revenue and protecting gross profit across all F&B departments; review wage costs, maintain stock par levels, and ensure accurate use of Venpower for weekly counts.
• The Leadership & Culture: Manage your managers; break down silos between pub and events teams; coach HODs with measurable hiring and performance metrics.
• The Strategy & Outreach: Define a quarterly sales plan; cost local marketing events for ROI; aim to dominate local TripAdvisor rankings.
• The Standards: Enforce branded pre-shift briefings; drive product knowledge; ensure Food Safety and Health & Safety audits are met.

Skills

Leadership

Sales strategy

People management

Food safety

Health & safety

Tools

Fourth

Job description

Village Hotels is seeking an experienced Food & Beverage Operations Manager to lead a multi-point F&B operation within the hotel. You will define the local sales strategy, protect the bottom line, and coach Heads of Department to deliver high-volume restaurant services and large-scale events while upholding brand standards.

You will drive revenue, manage costs, and foster a culture of excellence, ownership, and integrity across the F&B teams, ensuring audits, safety protocols, and guest