Food & Beverage Manager

Holiday Inn Lincoln; Lincoln; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Hotel discounts

Retail discounts

Leisure club access (free)

Career development

Wellbeing support

Job summary

Kew Green Hotels is seeking a Food & Beverage Manager to lead the restaurant and bar teams, delivering outstanding guest service while driving daily operations with a hands-on, change-oriented approach.

You will coach staff, balance stock and labour against the P&L, collaborate with the Operations Manager to continually improve guest experiences, and bring a passion for detail and hospitality.

Qualifications

• Proven experience as F&B Manager or Assistant F&B Manager
• Strong leadership, coaching and training skills
• Excellent interpersonal and communication skills
• Able to stay focused under pressure and meet deadlines
• Detail-oriented with guest service focus

Responsibilities

• Lead and coach the F&B team to deliver outstanding service
• Maintain safe, clean guest areas and high hygiene standards
• Manage stock, labour margins and P&L effectively
• Collaborate with the Operations Manager to drive guest experience
• Balance bar and restaurant operations with attention to detail

Skills

People management

Coaching

Leadership

Customer service

Attention to detail

Interpersonal skills

Pressure management

Motivation

Tools

POS systems

Hotel tech

Job description

What you’ll be doing as a Food & Beverage Manager

• Supporting with the provision of an outstanding food & beverage service
• Ensuring that every guest experiences a safe visit, exceeding all expectations surrounding cleanliness
• Coaching, mentoring and leading your F&B team with a trusting approach - ensuring their commitment to delivering outstanding service
• Getting to know your customers and using your relationships to offer suggestions to enhance their experiences
• Working closely with your Operations Manager who will encourage you to love change and find your own unique ways to further enhance your guest experience
• Oh, and you’ll also be required to be a magician. Or at least be capable of juggling both our bar and Restaurant, not missing any details
• Managing stock and labour margins against your P&L.

What’ll make you a great fit for this Food & Beverage Manager role

• You’ll already be an established Food & Beverage Manager or an Assistant Food & Beverage Manager seeking their next challenge within a forward-thinking, change-loving company
• Whilst it would be great if you had experience working in a hotel, this isn’t essential
• Experience leading, coaching and training a team
• You’ll enjoy using tech – we have lots of it to make your life easier and our guests experience more seamless
• You’ll love people – and as a result, have great interpersonal and communication skills
• Details? You love them! You’ll be incredibly attentive with guests as a result
• Flexible and able to remain focused on results under pressure and to challenging deadlines
• Self-motivated and confident
• Hard-working but FUN!

Benefits

Our rewards package includes:

• Discounted hotel stays worldwide, plus food and beverage discounts.
• Attractive discounts across major retailers, restaurants and events.
• FREE and UNLIMITED access to our Leisure Clubs (gym, pool, steam rooms).
• Ongoing personal and career development, including apprenticeships.
• 24/7 Employee Assistance Line for wellbeing, financial and legal support.

At Kew Green Hotels, we’re committed to creating an inclusive workplace where everyone can thrive. If you need any adjustments during the recruitment process, just let us know at [e-mail] - we’re here to support you.

Who are Kew Green Hotels?

Kew Green Hotels is one of the UK’s leading hotel management companies, operating a diverse portfolio of global brands. We’re a people-driven business that’s passionate about performance, guest experience, and creating hotels that make us proud.

Learn more about who we are and what drives us at www.kewgreenhotels.com.