F&B Manager: Lead, Elevate & Grow Multi-Outlet Ops

Millennium Hotels and Resorts; Greater London; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Meals on duty

Free laundry and dry cleaning

Employee discounts on accommodation

Life assurance

Season ticket loan

Job summary

Copthorne Tara Hotel London Kensington is seeking an experienced Food & Beverage Manager to lead and transform our multi-outlet F&B operation, including Meetings & Events. This is a hands-on role with accountability for profitability, service standards, and guest experience.

The ideal candidate will reset standards, build a high-performing team, and drive revenue across outlets and M&E while collaborating with Sales, Revenue, and Kitchen teams to deliver seamless operations.

Qualifications

• Proven experience as an F&B Manager or Senior F&B Leader in a hotel or high-volume hospitality environment.
• Strong background across both outlets and Meetings & Events operations.
• Commercially driven, with a clear track record of improving performance.
• Confident leading large, diverse teams and driving accountability.
• Highly organised, with the ability to manage multiple revenue streams simultaneously.
• Strong presence on the floor — visible, hands-on, and guest-focused.
• Passion for training, coaching, and building future leaders.
• Resilient, adaptable, and comfortable leading change.

Responsibilities

• Lead the full Food & Beverage operation, including outlets and Meetings & Events
• Oversee the execution of conferences, banqueting, and private events to the highest standard
• Drive profitability, cost control, and revenue growth across all F&B streams
• Identify and maximise upselling and cross-selling opportunities
• Build, train, and develop a high-performing F&B team
• Ensure consistent service excellence across all guest touchpoints
• Work closely with Sales, Revenue, and Kitchen teams to deliver seamless operations
• Implement and maintain robust SOPs, training frameworks, and service standards
• Take a visible, hands‑on approach to leadership across all outlets
• Monitor performance through audits, guest feedback, and financial KPIs

Skills

F&B management

Team leadership

Revenue growth

Operational excellence

Change leadership

Job description

Copthorne Tara Hotel London Kensington is seeking an experienced Food & Beverage Manager to lead and transform our multi-outlet F&B operation, including Meetings & Events. This is a hands-on role with accountability for profitability, service standards, and guest experience.

The ideal candidate will reset standards, build a high-performing team, and drive revenue across outlets and M&E while collaborating with Sales, Revenue, and Kitchen teams to deliver seamless operations.