F&B Executive: Guest Experience & Growth

Aramark; England; On-site; GBP 85,000 - 100,000; Full time

Job summary

Aramark UK is recruiting for a dynamic and commercially focused Food & Beverage leader to take ownership of a diverse and high-profile hotel operation, responsible for restaurants, bars, lounges, room service, conferences and events. You will shape guest experiences, drive operational excellence and deliver strong commercial performance across the business.

Leading a large, multi-functional team, you will foster a culture where people thrive, standards exceed, and innovation is encouraged.

Qualifications

• Proven experience in a senior Food & Beverage leadership role within a hotel, resort or large-scale hospitality environment.
• Experience leading multiple outlets (restaurants, bars, lounges) and events operations.
• Strong commercial acumen with budget management and revenue-growth focus.
• Excellent knowledge of food safety and health & safety standards.
• Outstanding stakeholder management and cross-department collaboration.
• Passion for delivering exceptional guest experiences.

Responsibilities

• Lead, inspire and develop the Food & Beverage management and operational teams, creating a high-performing and engaged culture.
• Oversee the successful delivery of all Food & Beverage operations, including restaurants, bars, lounges, room service, conferences and events.
• Drive exceptional guest experiences by maintaining the highest standards of service, quality, presentation and cleanliness.
• Coach and support managers to maximise team performance, succession planning, colleague development and retention.
• Deliver budgeted revenue, profit and EBITDA targets through effective commercial and operational management.
• Manage labour costs, food costs, stock control and operational expenditure to ensure financial objectives are achieved.
• Champion continuous improvement by analysing guest feedback, implementing action plans and driving innovation across the Food & Beverage offering.
• Collaborate closely with hotel, resort and support function teams to ensure seamless operations and contribute to wider business objectives.

Skills

Senior leadership

Commercial acumen

Budget management

Stakeholder management

People development

Guest experience focus

Job description

Aramark UK is recruiting for a dynamic and commercially focused Food & Beverage leader to take ownership of a diverse and high-profile hotel operation, responsible for restaurants, bars, lounges, room service, conferences and events. You will shape guest experiences, drive operational excellence and deliver strong commercial performance across the business.

Leading a large, multi-functional team, you will foster a culture where people thrive, standards exceed, and innovation is encouraged.