F&B Duty Manager: Lead Service & Events

Houston & Hawkes; Greater London; On-site; GBP 36,000 - 38,000; Full time

Benefits offered by this job

Birthday off

Enhanced family leave

Free meals on duty

Pension and life assurance

Employee Assistance Programme

CODE Hospitality membership

Foodie Socials

Summer Awards Party

Christmas Party

Training and progression opportunities

Job summary

Houston & Hawkes is recruiting a confident Food & Beverage Duty Manager for Regent’s University London. You will lead daily service across cafés, restaurants and hospitality areas, coach front-of-house teams, and ensure high standards across university events and conferences.

You’ll collaborate with management and culinary teams to keep operations smooth, own rotas and stock, and build strong guest relationships in a busy, quality-led environment.

Qualifications

• Experience in a Duty Manager or similar leadership role.
• Background in quality-led hospitality, restaurants, hotels or contract catering.
• Hands-on leader with excellent people skills and a passion for great service.
• Organised, commercially aware and comfortable balancing different service areas.
• Confident supporting events, solving problems and maintaining high standards.

Responsibilities

• Lead daily food and beverage service across cafés, restaurants and hospitality areas.
• Inspire, coach and support front-of-house colleagues, creating a positive team culture.
• Oversee the delivery of university events, conferences and hospitality functions.
• Work closely with the management and culinary teams to keep service running smoothly.
• Take ownership of rotas, stock, costs and operational standards.
• Build strong relationships with guests, university teams and event organisers.
• Take confident decisions and lead the operation when senior managers are away.

Skills

Leadership

People management

Guest service

Communication

Event support

Job description

Houston & Hawkes is recruiting a confident Food & Beverage Duty Manager for Regent’s University London. You will lead daily service across cafés, restaurants and hospitality areas, coach front-of-house teams, and ensure high standards across university events and conferences.

You’ll collaborate with management and culinary teams to keep operations smooth, own rotas and stock, and build strong guest relationships in a busy, quality-led environment.