F&B Director

LEONARDO HOTELS; Southampton; On-site; GBP 70,000 - 90,000; Full time

Benefits offered by this job

Special rates on Leonardo Hotel rooms

Company-wide recognition scheme

Talent referral scheme

Thank You Week

Wellbeing Calendar

Ongoing job-related training

Job summary

Leonardo Royal Hotel Southampton Grand Harbour is seeking a Food & Beverage Director to direct the strategic initiatives and day-to-day operations of the F&B department. You will lead a team, be visible on the floor, and ensure KPIs are achieved while maintaining guest satisfaction and brand standards across the Leonardo Hotels estate.

You will act as an ambassador for the hotel, collaborating with other departments to create memorable moments for guests.

Qualifications

• Lead by example and let your personality shine through.
• Be visible on the floor, so that the team knows you’ve got their backs.
• Ensure KPIs are set and support the team in achieving these.
• Lead regular team meetings – a coffee chat goes a long way.
• Complete and issue rotas in advance – life/work balance is important.
• Identify training opportunities – build a future with Leonardo Hotels.

Responsibilities

• Direct the strategic initiatives and objectives of the F&B department.
• Manage day-to-day operations through the engagement of the team.
• Act as an ambassador for the hotel and the Leonardo Hotels estate.
• Collaborate with other departments to deliver memorable guest experiences.
• Lead the F&B team to ensure guests have an incredible experience.

Skills

Leadership

KPIs management

People management

Team communication

Rotas planning

Training & development

Job description

Be Yourself – Be a Bold Team Player – Be LeonardoOnce you’re part of the team, you’re part of the Leonardo community of over 55 hotels across the UK & Ireland!The Food & Beverage Director will direct the strategic initiatives and objectives of the Food & Beverage department, as well as managing day to day operations through the engagement of the team. All members of the department work together to create memorable moments for guests, in line with both company and hotel-specific service standards, and collaborate closely with other departments within the hotel. You will act as an ambassador for your own hotel and the wider Leonardo Hotels estate, demonstrating the company vision, mission and values. At all times, you will treat others around you with respect, dignity and fairness. As a Food & Beverage Director, you’ll keep your department running like clockwork and lead your team to ensure our guests have an incredible experience with us. Take a deep breath because you’ll be stepping into a busy role! You’ll think creatively to offer first-class customer service and go above and beyond to deliver the best possible experiences for our guests. If you’re our ideal Food & Beverage Manager, you will: • Lead by example and let your personality shine through • Be visible on the floor, so that the team knows you’ve got their backs • Ensure KPIs are set and support the team in achieving these • Lead regular team meetings – not only will this help with building relationships but a coffee chat goes a long way! • Complete and issue rotas in advance – life/work balance is important, your team need to be able to make plans outside of work too • Identify any training opportunities – we want you and your team to build a future with Leonardo HotelsSome of the perks our F&B Director could enjoy include:Special rates on Leonardo Hotel rooms across the UK & EuropeCompany-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shopsTalent referral schemeThank You Week: from ice cream trucks to yoga classes and lots in between!Wellbeing CalendarOngoing job-related training programmes with clear paths for progressionWe’re committed to creating a workplace where every individual—regardless of background, identity, or lived experience—is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.Why come join us as a F&B Director?We look after our colleagues just as well as we look after our guests. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!