F&B Attendant (Commis Waiter) - Room Service

HSH Group / The Peninsula Hong Kong; London; On-site; GBP 25,000 - 30,000; Full time

Job summary

Join our prestigious hotel as a Food and Beverage Attendant in London, where you'll provide exceptional room service. You will engage with guests by delivering exceptional food and beverage service while being part of a highly experienced team. Flexibility and knowledge of the menu are essential for success in this role.

Benefits

Market-leading remuneration

Service charge

Attractive benefits

Training activities

Qualifications

• Good knowledge of food and beverage.
• Friendly and positive attitude.
• Excellent time management and organization.

Responsibilities

• Understand the sequence of service with a friendly approach.
• Be knowledgeable about all food and beverage items.
• Offer service in line with the Peninsula Service Principles.

Skills

Good knowledge of food and beverage

Excellent time management

Friendly and positive attitude

Flexibility under pressure

Job description

Business Unit: The Peninsula London

Location: London

The Peninsula London is pleased to announce that we are seeking a Food and Beverage Attendant (Commis Waiter) to work in our Room Service department. This service is critical to the success of any guest experience, providing unobtrusive yet high levels of dining service within the guests’ private rooms. Having a great knowledge of the menu and the ingredients and being able to interact with the guest to provide friendly and tailored service is a true talent. Our guests often choose to relax in the comfort of their own rooms or benefit from the privacy that Room Service can offer whilst not compromising on the standard and service levels they come to expect from The Peninsula Hotels.

• An exceptional opportunity to join our high-profile flagship hotel in London
• Market-leading remuneration, service charge, and attractive benefits
• Join our award-winning group, working alongside a highly experienced team

Key Accountabilities

• Understand and accurately follow the sequence of service with a friendly yet discrete approach.
• Be knowledgeable of all food and beverage items and the ingredients to be able to discuss this with guests as required.
• Offering a consistent service with continued participation in product awareness, and training activities and actively involved with tastings.
• Offer service in line with the Peninsula Service Principles of which you will be trained.

General Requirements

• Good knowledge of food and beverage.
• Friendly and positive.
• Excellent time management and organization, and highly adaptable.
• Flexibility and capability of working under pressure.
• This position requires the fulfilment of night shift duties based on the operational needs of the business. The ability and willingness to work during these hours is a necessary condition of employment.

We are delighted to receive your CV and will liaise with suitable candidates directly.

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