Mini Bar Attendant

Nobu Hotel London Portman Square; London; On-site; GBP 26,000 - 32,000; Full time

Job summary

Nobu Hotel London Portman Square is seeking a Mini Bar Attendant to uphold the hotel's high standards of service. Responsibilities include managing mini bar inventories, ensuring guest satisfaction, and contributing to a positive team environment. The role offers an engaging workplace with ample opportunities for professional growth within an innovative, luxury brand.

Benefits

£1000 Refer a Friend Scheme

Discounted overnight stays across Nobu properties

Discounted Pilates classes and wellness treatments

Opportunities for career progression

Access to Hospitality Action

Up to 33 holiday days through length of service

Cycle to Work Scheme

Free meals and beverages while on duty

Wellness initiatives

Qualifications

• Responsible for replenishing and monitoring mini bars.
• Must uphold hospitality standards and communicate with guests.
• Ability to manage stock rotation and track wastage.

Responsibilities

• Replenish mini bars according to the refill report.
• Monitor guest check-outs for necessary restocking.
• Maintain stock rotation and record wastage.

Skills

Stock Management

Communication

Customer Service

Job description

£26,367 plus up to £8,000 Tronc and Benefits

Job Description

THE ROLE

As a Mini Bar Attendant, you will be responsible for ensuring all mini bars across the hotel are replenished and fully stocked. You should uphold the highest standards and ensure the guest experience aligns with Nobu Hotel London Portman Square standards. Your tasks will include but are not limited to:

• Replenishing missing items across all mini bars as per the refill report
• Monitoring guest check-outs to know what needs to be refilled on departure
• Managing stock rotation regularly and recording expired items or wastage
• Communicating effectively and respectfully with guests at all levels
• Representing Nobu as an ambassador and embodying our values and commitment to our teams

BENEFITS OF JOINING OUR TEAM

• £1000 Refer a Friend Scheme
• Two hotel-wide social events annually, including Employee Awards night
• Discounted overnight stays across Nobu properties worldwide
• Discounted Pilates classes and wellness treatments
• Opportunities for career progression within our hotel and the wider portfolio
• Mental Health First Aiders within the team
• Access to Hospitality Action
• Up to 33 holiday days through length of service (25 days for those on 4 on 4 off shifts)
• Cycle to Work Scheme
• Season Ticket Loan
• Discounts on all food and beverage
• Free meals and beverages (including tea, coffee, cold drinks) while on duty
• Flu vaccinations
• Wellness initiatives

Nobu Hotels blend modern luxury with minimal Japanese tradition, creating a lifestyle hotel experience. Featuring cutting-edge design and stunning spaces, Nobu Hotels offer remarkable hospitality and unparalleled experiences. Founded by Chef Nobu Matsuhisa, Robert De Niro, and Meir Teper, the concept combines exquisite cuisine, innovation, and creativity.

Nobu Hotel London Portman Square offers 249 guest rooms and suites, along with a Nobu restaurant, ballroom, and meeting spaces, designed by David Collins Studio and Make Architects.

We seek individuals who embody our core values of Kokoro, Smile, Family & Crafted. Share our passion, deliver quality results, and be courageous and creative in your role.

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