F&B Associate

Delta Hotels by Marriott St Pierre Country Club; Mathern; On-site; GBP 18,000 - 21,000; Part time

Benefits offered by this job

Free Meals on Duty

Uniform Provided

Marriott Discount Card

Pension Scheme

Employee Assistance Programme

Career Development

Training and Development

Job summary

Delta Hotels by Marriott St Pierre Country Club in Wales is seeking a casual bar/ cocktail role to join our hospitality team. You will welcome guests, suggest drinks, and craft handcrafted cocktails with a focus on upselling and guest experience.

We offer a competitive salary, free meals on duty, a uniform, Marriott discount, pension, and career development opportunities across Marriott’s global network. Flexible hours and supportive team environment are highlighted.

Qualifications

• Related Work Experience: At least 1 year of related work experience in a customer service role.
• License or Certification: None required.

Responsibilities

• Welcome guests and build connections with them
• Attend to tables, suggesting drinks and utilizing upsell opportunities
• Open and serve wine, champagne and other drinks
• Create hand crafted cocktails
• Stock ice, glassware and paper supplies
• Set up and maintain cleanliness of bar area
• Process all payment methods and complete cashier reports

Skills

Guest interaction

Upselling beverages

Wine service

Cocktail preparation

Cash handling

Team collaboration

Education

One year customer service experience

Job description

Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world's leading hotel brands? We are currently recruiting for a dedicated individual to join our team. We believe in creating memorable experiences for our guests and we want our associates to be at their best: to care for their holistic wellbeing, to feel a sense of belonging, to know their co-workers are committed to a culture of respect and kindness.

The impact you’ll make

You are a bright mixologist who is always on the lookout for new beverage trends. When you are behind the bar, you create an energy that is both welcoming and exciting. You take pride in offering our guests a diverse and seasonally-inspired beverage menu, a warm conversation, and helpful suggestions. When you shine, our guests will look forward to relaxing with you after a long day.

What is in it for you

In addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including:

• Free Meals on Duty:Enjoy complimentary meals while at work.
• Uniform Provided:A professional uniform is supplied for all employees.
• Explore Discounts: A Marriott Discount Card that offers benefits on hotel stays and F&B across 140 countries.
• Pension Scheme:Participation in The People’s Pension.
• Employee Assistance Programme:Free and confidential support for various challenges, including financial advice, stress, and health issues.
• Career Development:Opportunities for career growth and internal transfers within Marriott's global network.
• Training and Development:Access to training programs to enhance your skills and advance your career.

Responsibilities

• Welcome guests and build connections with them
• Attend to tables, suggesting drinks and utilizing upsell opportunities
• Open and serve wine, champagne and other drinks
• Create hand crafted cocktails
• Stock ice, glassware and paper supplies
• Set up and maintain cleanliness of bar area
• Process all payment methods and complete cashier reports

Safety and Company Policies

• Follow all company and safety and security policies and procedures.
• Report maintenance needs, accidents, injuries, and unsafe work conditions to the manager.
• Complete safety training and certifications.
• Ensure uniform and personal appearance are clean and professional.
• Maintain confidentiality of proprietary information.
• Communicate with others using clear and professional language.
• Develop and maintain positive working relationships with others.
• Support the team to reach common goals.
• Listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and standards.

Note: This above description is not intended to establish a total definition of the job, but an outline of the duties.

Preferred Qualifications

• Related Work Experience: At least 1 year of related work experience in a customer service role.
• Supervisory Experience: None required.
• License or Certification: None required.

With this role you will be working on a casual basis, we can offer hours when available – giving you the flexibility we all need in our life!

Compensation: Competitive salary