F&B Assistant - Zero Hours

The Belfry Hotel & Resort; Birmingham; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Free onsite parking

Complimentary meals during shifts

Resort-wide discounts

Cycle2Work

Job summary

The Belfry Hotel & Resort in the Midlands is seeking a friendly Food and Beverage Assistant to join our busy bar and dining outlets. You will welcome guests, take orders, upsell menu items, and help deliver a memorable guest experience across our bars and restaurants.

Previous experience is preferred but not essential; full training will be provided. This role involves late nights and weekend work, with an hourly rate of £12.71 plus service charge and access to Belfry benefits.

Qualifications

• Experience delivering high-quality guest service in a busy bar or restaurant preferred.
• Willingness to learn and work across multiple outlets.
• Able to engage guests and upsell menu items with enthusiasm.

Responsibilities

• As a food and beverage assistant, duties include all those of a waiter or bartender
• Welcome all guests in a polite and friendly manner
• Deliver a great experience from beginning to end
• Confidently talk about menus, offer upsells and enthusiastically promote specials
• Take orders from guests and ensure needs are met
• Maintain cleaning and hygiene to high standards
• Work across any outlets to support the resort's smooth operation

Skills

Guest service

Upselling

Bar duties

Communication

Tools

POS system

Job description

The Belfry Hotel & Resort is an award-winning destination with 450+ luxurious rooms and suites, a selection of vibrant restaurants and bars, versatile event and meeting spaces and a relaxing leisure club and spa. Our three exceptional golf courses - including the legendary Brabazon - are celebrated around the world. Whether you're inspired by our iconic fairways, drawn to the tranquillity of the spa, excited by guest-facing roles, or energised by the work behind the scenes, you'll find your place within our dynamic and welcoming team.

The Belfry has undergone a major expansion and renovation with an investment of over £80 million, marking an exciting chapter in our history. The resort has been transformed with the addition of The Masters Suite, a stunning new event space, a state-of-the-art leisure club plus a host of other enhancements that elevate the Belfry experience like never before.

We believe in taking care of our team just as much as we do our guests. That's why we were named in the 2026 Caterer’s Top 30 Best Places to Work and the Sunday Times Top 10 Places to Work 2026.

The Brabazon Bar is the vibrant social hub of our resort, where energy, creativity, and connection come together. From expertly brewed coffees and light bites in the morning, to elegant afternoon tea and hand-crafted cocktails by night, no two shifts are ever the same. As the soundtrack of live weekend music fills the room, the bar comes alive with guests looking for great service and unforgettable moments. If you thrive in a fast-paced, dynamic environment, this is where your hospitality skills can truly shine.

The hourly rate is £12.71, plus service charge.

About the role

This role will require late nights in the week and weekend working.

• As a food and beverage assistant, your duties include all those of a waiter or bartender
• To welcome all guests a polite and friendly manner
• To deliver a great experience from beginning to end
• To confidently talk about our menus, offer upsells and enthusiastically
• To take orders from our guests and proactively ensure that all their needs are met
• Cleaning and good hygiene practices are a large part of this role
• To work across any of the outlets that are in need of assistance to ensure the smooth running of the resort as a whole.

About you

Previous experience in a busy bar or restaurant would be preferred, but you don’t need experience to start your career with us at The Belfry Hotel and Resort. We have a great team that will train you give you all of the skills you need to be successful. If you do have previous experience that’s great, we will take your skills and elevate them in a department where you feel you would be the best fit.

Our ideal candidate will be passionate about delivering a fantastic service to our guests:

• You enjoy engaging in conversation, talking about our products and the resort
• You are a natural when it comes to selling
• You are outgoing and enthusiastic
• You have a can-do attitude and are proactive

Belfry Benefits

Learning & Development

We invest in our people through hands-on coaching, mentoring, and a wide range of in-house training, supported by our online learning hub, The Belfry Campus. Apprenticeships across multiple roles offer nationally recognised qualifications, while our LEAD development programme supports career progression from entry level to senior leadership. We proudly promote from within wherever possible, with clear development pathways to help you reach your full potential.

Your wellbeing matters. In partnership with The Burnt Chef Project, we offer mental health support and funded counselling, alongside life assurance, 24/7 GP access, health cash plans, and menopause support. Wagestream helps you manage your earnings and savings, while our Cycle2Work scheme and discounted gym memberships encourage a healthy lifestyle.

Showing Our Appreciation

We recognise and reward our teams through the Belfry Awards, long service recognition, loyalty rewards, and additional holidays. Enjoy generous discounts across the resort for you, friends, and family, plus everyday savings through Perkbox. Free onsite parking and complimentary meals during shifts are also provided.

Making a Difference

Sustainability and community are at the heart of what we do. Set within 550 acres, we are proud holders of Earthcheck, Green Tourism, and GEO certifications. Our ESG led approach drives meaningful community impact and charitable fundraising, alongside our commitment to environmental stewardship.

Our Values

Working here means being part of a supportive, values driven community. Our Belfry Beliefs - Make a Difference, Own Our Actions, Better Together, and Deliver Every Day - guide how we work, support one another, and succeed together.