F&B Assistant Manager - Sam's Bar & Kitchen

The Belfry; Sutton Coldfield; Hybrid; GBP 29,000 - 39,000; Full time

Benefits offered by this job

Free onsite parking

Complimentary meals during shifts

Discounts across the resort

Job summary

The Belfry in Sutton Coldfield is seeking a Sam’s Bar & Kitchen Assistant Manager to lead a busy team and drive exceptional guest experiences. You will work with the Head of Department to deliver operational excellence, plan budgets, and forecast needs while developing a high-performing team.

Ideal candidates will have solid food and beverage leadership experience in a 4-star hotel, a passion for guest service, and a strong track record of driving revenue and engagement.

Qualifications

• Proven food and beverage management experience in a 4-star hotel environment.
• Experience in high-volume service across a busy hospitality setting.
• Strong leadership and team development capabilities.

Responsibilities

• Lead and organise your team to deliver excellent operational standards.
• Manage business planning, budgeting and forecasting for the department.
• Coach and develop junior management to maximise revenue and guest satisfaction.
• Review weekly performance and implement improvements across revenue, guest metrics and payroll.
• Ensure stock control and compliance targets are met while driving profitability.

Skills

Food & Beverage Management

High-volume operations

Job description

The Belfry Hotel & Resort is an award-winning hotel, home to 300+ luxurious bedrooms and suites, several restaurants and bars, events and meetings spaces, a leisure club and spa. Our three golf courses, including The Brabazon, are recognised as world-class, and home to this year’s Betfred British Masters. Whether you're drawn to our iconic golf courses, the serenity of the spa, the excitement of guest services, or our behind-the-scenes operations, there's a place for you in our vibrant team.

The Belfry has undergone a major expansion and renovation with an investment of over £80 million, marking a new and exciting chapter in our history. The resort has been transformed with the addition of The Masters Suite, a stunning new event space, 149 additional bedrooms, a state-of-the-art leisure club and a host of other enhancements that elevate the Belfry experience like never before.

We believe in taking care of our team just as much as we do our guests. That's why we were named in the 2024 Caterer’s Top 30 Best Places to Work, as well as Springboard’s 2024 Best Employer. So, join us on our journey as we unveil a new and unparalleled resort.

Overlooking our stunning PGA golf course, Sam’s Bar & Kitchen is a sports bar and restaurant that is lively, fast-paced, and full of energy. Joining the team means thriving in a vibrant environment where service is friendly and always engaging. You’ll be part of creating moments guests remember, whether it’s cheering over a big game, sharing a board of food, or making someone’s visit truly special.

Salary

The annual salary is £33,537.00, plus service charges.

About the role

As Sam’s Bar & Kitchen Assistant Manager, you will work alongside the Head of Department to lead and organise your team to deliver excellent operational standards and maximise revenue in the department. You will be involved in business planning, budgeting, and accurate forecasting, whilst coaching and developing a high-performing and engaged team.

You will also be responsible for:

• Coaching, developing, and acting as a role model to your junior management team
• Reviewing weekly business to address successes and opportunities for improvement with revenue, guest measures, and payroll
• Managing compliance and stock control to agreed targets
• Identifying opportunities to drive profit, create value for guests, and encourage innovation
• Ensuring that your team are informed, motivated, engaged, and developed, to deliver operational excellence

About you

The ideal candidate will have a proven food and beverage management background in a 4-star hotel environment and experience with high volume.

You will also have:

• Outstanding leadership skills that inspire and motivates others to deliver exceptional results
• Absolute commitment to guest expectations & their experience
• Personal integrity to develop trust within the team

Belfry Benefits

Learning & Development

We invest in our people through hands‑on coaching, mentoring, and a wide range of in‑house training, supported by our online learning hub, The Belfry Campus. Apprenticeships across multiple roles offer nationally recognised qualifications, while our LEAD development programme supports career progression from entry level to senior leadership. We proudly promote from within wherever possible, with clear development pathways to help you reach your full potential.

Wellness

Your wellbeing matters. In partnership with The Burnt Chef Project, we offer mental health support and funded counselling, alongside life assurance, 24/7 GP access, health cash plans, and menopause support. Wagestream helps you manage your earnings and savings, while our Cycle2Work scheme and discounted gym memberships encourage a healthy lifestyle.

Showing Our Appreciation

We recognise and reward our teams through the Belfry Awards, long service recognition, loyalty rewards, and additional holidays. Enjoy generous discounts across the resort for you, friends, and family, plus everyday savings through Perkbox. Free onsite parking and complimentary meals during shifts are also provided.

Making a Difference

Sustainability and community are at the heart of what we do. Set within 550 acres, we are proud holders of Earthcheck, Green Tourism, and GEO certifications. Our ESG led approach drives meaningful community impact and charitable fundraising, alongside our commitment to environmental stewardship.

Our Values

Working here means being part of a supportive, values driven community. Our Belfry Beliefs - Make a Difference, Own Our Actions, Better Together, and Deliver Every Day - guide how we work, support one another, and succeed together.