F & B Assistant

Malmaison Belfast; Manchester; On-site; GBP 20,000 - 25,000; Full time

Job summary

A dynamic hospitality venue in Manchester is seeking a passionate F & B Assistant. Join us to deliver exceptional guest experiences and enjoy a supportive work environment focused on career progression. Ideal candidates will have a love for food and customer service, with opportunities for training and development provided.

Benefits

Comprehensive training and development programs

Opportunities for career progression

Friendly, dynamic work environment

Qualifications

• Passion for food, wine, and cocktails with a talent for creating positive guest experiences.
• Strong customer-service orientation and the ability to delight guests.
• High standards and ability to work well under pressure.

Responsibilities

• Be a hands-on operator and inspire the team.
• Deliver high standards of guest service.
• Work in a fast-paced, guest-focused environment.

Skills

Customer service

Knowledge of food and cocktails

Team motivation

Job description

Overview

F & B Assistant, Sora Manchester. Newly opened and located in the heart of the city on Albert Square, Malmaison Manchester Deansgate features 70 design-led rooms, an iconic Malmaison Bar & Grill, and the SORA rooftop Sky Bar & Asian-Fusion Restaurant. We are recruiting for Sora F&B Team Members to be a key part of the team and contribute to building and shaping the department's success. A bespoke, tailored training and development plan starts prior to opening and continues after we welcome our first guests, helping you grow within one of the most dynamic brands in the business.

The venue is the biggest and most exciting to open in Manchester this year, and is looking for a passionate Server to join the team. Sora Sky Bar is a one-of-a-kind bar and restaurant offering the best Asian Fusion tapas and cocktail experience on the 7th floor of the Malmaison Hotel.

We offer payment for doing what you love, perks and benefits, opportunities to learn, and a path to a long-term career with Malmaison. The brand values high standards and guest satisfaction, with a focus on delivering exceptional service and memorable experiences.

Responsibilities

• Be a hands-on operator who uses knowledge and experience to motivate, educate, and inspire the team.
• Deliver high standards of guest service, ensuring guests leave with a memorable experience.
• Work as part of a front-of-house team in a fast-paced, guest-focused environment.
• Adapt to a range of shifts and days, including evenings and weekends, with flexible patterns discussed at interview.
• Contribute to maintaining brand standards and supporting department development.

Qualifications

• Passion for food, wine, and cocktails with a talent for creating positive guest experiences.
• Strong customer-service orientation and the ability to delight guests and build rapport.
• High standards, professionalism, and the ability to work well under pressure.
• Flexibility to work a range of shifts; willingness to participate in career training and national apprenticeships offered by the brand.
• Interest in internal development and progression opportunities within Malmaison.

Benefits

• Access to comprehensive training and development programs.
• Opportunities for career progression within a growing brand.
• Friendly, dynamic work environment with a focus on teamwork and guest satisfaction.