F&B Assistant

Dominus; Greater London; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

Staff rate

Annual leave entitlement

Development opportunities

Employee Assistance Programme

Cycle to work

Refer a Friend

Team culture

Job summary

The Derby London City, Curio Collection by Hilton is seeking a motivated Food & Beverage Assistant to deliver memorable dining experiences across restaurant, bar and coffee house in the heart of London. Welcome guests warmly and guide them through the menu with professionalism, reflecting the brand’s standards.

You will work in a bustling hotel environment, building product knowledge, upselling where appropriate, and supporting colleagues to ensure smooth service and guest satisfaction.

Qualifications

• Experience in hospitality or food and beverage service is preferred.
• Ability to communicate warmly and effectively with guests.
• Abilities to stay organized and attentive during busy service periods.

Responsibilities

• Deliver warm, engaging, personalised service across restaurant, bar and coffee house.
• Manage your section during service with accurate orders and timely delivery.
• Build product knowledge and confidently upsell menu items and experiences.
• Support colleagues across F&B outlets to maintain a collaborative team.
• Maintain high standards of cleanliness, presentation and food safety.

Skills

Guest service

Communication

Teamwork

Attention to detail

Upselling

Job description

Join The Derby London City, Curio Collection by Hilton

The Derby London City, Curio Collection by Hilton joins an existing portfolio of award-winning hotels owned by Dominus and managed by Dominus Hospitality. Opened in April 2026 the hotel joined Hilton’s prestigious Curio Collection in the UK, a global set of remarkable upper upscale hotels handpicked for their unique character and personality - each one a part of the fabric of the city it calls home.

In the heart of London’s historic financial district, “The Derby” resonates with charm and sophistication. The name, inspired by the iconic bowler hat – affectionately known as a “Derby” – pays homage to the City’s storied banking heritage.

The Derby offers 234 contemporary bedrooms, including 13 suites with panoramic city views. Guests can enjoy modern British dining with a twist at Rycrofte’s Restaurant, Coffee House and Bar, with options for private dining. The hotel also features boardroom-style meeting spaces for 10–20 delegates, fully equipped with the latest technology, all in the heart of London’s Square Mile.

What we offer

• Staff rate across all Hilton brands and across the Dominus hotel portfolio
• Your Inspirational Stay – a night in the hotel and enjoy dinner, bed and breakfast with a plus one (T&C's apply)
• Additional annual leave entitlement based on length of service
• Impact Day, paid day to support your charity of choice
• Development opportunity across the Dominus hotels portfolio, including Marriott and Hilton brands
• Staff events and recognition schemes
• Access to Employee Assistance Program (EAP)
• Season Travel Ticket Loan
• Cycle To Work Scheme
• Refer A Friend Scheme – get rewarded when they join the team
• A collaborative team culture where people thrive together and a place where you can be your true authentic self

About The Role

As a Food & Beverage Assistant, you will play a key role in delivering memorable dining experiences across our restaurant, bar and coffee house. You will welcome guests with warmth and professionalism, confidently guide them through our food and beverage offering, and ensure every interaction reflects the personality and standards of Curio Collection by Hilton and The Derby.

Key Responsibilities

• Deliver warm, engaging and personalised service throughout the guest journey, from welcome to farewell.
• Manage your section effectively during service, ensuring accurate order taking and timely delivery of food and beverages.
• Build strong product knowledge to confidently recommend menu items, promote seasonal offers, and maximise guest satisfaction.
• Support colleagues across all F&B outlets as required, contributing to a collaborative and positive team environment.
• Maintain exceptional cleanliness, organisation and presentation standards across all working areas.
• Handle payments accurately in line with hotel procedures and maintain accountability for cash and billing processes.
• Proactively upsell menu items, beverages and experiences to support departmental revenue targets.
• Follow all brand, licensing, health & safety and food safety standards at all times.

Key Skills

• Strong guest service mindset with the ability to create welcoming and personalised experiences.
• Excellent communication and interpersonal skills, building rapport confidently with guests and colleagues.
• Ability to remain calm, organised and attentive to detail during busy service periods.
• Strong teamwork skills with a flexible and supportive approach across multiple outlets.
• Commitment to maintaining high standards of cleanliness, presentation and food safety compliance.
• Professional attitude with a positive, solutions-focused approach to challenges.

About You

• Previous experience of at least one year in a breakfast service role within a restaurant, café, or hotel environment is preferred.
• Passionate about hospitality and delivering exceptional guest experiences.
• Confident communicator with a warm, professional and engaging personality.
• Able to work efficiently under pressure while maintaining attention to detail.
• A strong team player with a proactive, positive attitude.
• Able to work on different shifts.
• We are committed to a diverse and inclusive workplace. We welcome applications from all parts of the community.
• Must have valid right to work in the UK, please note that the company does not currently hold a sponsorship licence, therefore sponsorship assistance is not available.

Ready to be part of something remarkable?

If you are passionate about hospitality, creativity, and delivering exceptional guest experiences, we want to hear from you.