F&B Assistant

Maybourne Hotel Group; Greater London; On-site; GBP 21,000 - 30,000; Full time

Benefits offered by this job

All-day staff dining

Additional annual leave

Wellbeing programme

Confidential helpline

Death in Service

Eye care vouchers

Flu vaccination vouchers

Cycle to Work

Birthday leave

Colleague awards

Job summary

Maybourne Hotel Group in London, The Connaught, seeks a Food & Beverage Assistant to join a luxury team delivering exceptional guest experiences in our outlets.

You will be a confident communicator, a true team player, and contribute to the smooth operation of the Food & Beverage department, while enjoying extensive wellbeing and career development benefits.

This full-time, 40-hour-per-week role offers opportunities for internal progression across Maybourne properties.

Qualifications

• Previous experience in luxury hospitality.
• Excellent and confident communicator with guest interaction.
• Able to interact with guests and clients to ensure a fantastic experience.

Responsibilities

• Contribute to the efficient operation of the Food and Beverage Department and the Restaurant.

Skills

Luxury hospitality experience

Excellent communicator

Team player

Guest interaction

Job description

To arrive at The Connaught is to belong. Discover a hotel of warm hospitality and effortless style, a beacon of Mayfair Village for over two-hundred years; home to a community united by the allure of the exceptional.Here, heritage and heart unite, discretion is our promise, and the pleasure to please is a way of life.

The Role:

As Food & Beverage Assistant you will be an exceptional team player, excellent and confident communicator and have the ability to interact with guests and clients to ensure a fantastic experience in our outlets.

Responsibilities:

To contribute to the efficient operation of the Food and Beverage Department and the Restaurant for which you are working.

Who You Are:

• Someone who naturally embodies elegance, warmth, and quiet confidence.
• Previous experience in luxury hospitality.
• A calm, composed presence with an eye for thoughtful detail.
• A team player who believes service is an art and people are at the heart.

A Rewarding Career with Maybourne

At Maybourne, we are proud to offer a thoughtfully curated selection of benefits designed to support your wellbeing, nurture your development, and celebrate your milestones - both personal and professional.

Health & Wellbeing

• Complimentary access to our all-day dining staff restaurant, offering nourishing and seasonal dishes.
• Option to purchase up to five additional days of annual leave per year.
• Monthly access to subsidised massage and podiatry treatments.
• A programme of wellbeing initiatives, from mental health support to physical activity.
• 24-hour confidential assistance helpline.
• On- and off-site Occupational Health support.
• Life assurance through our Death in Service scheme.
• Eye care support, including vouchers and contributions towards glasses*
• Flu vaccination vouchers*
• Cycle to Work Scheme

Recognition & Growth

• An extra paid day’s leave to celebrate your birthday.
• Instant recognition and award programme, celebrating extraordinary contributions.
• Dedicated in-house training and development to support your personal and professional growth.
• Monthly colleague awards with generous prizes.
• Opportunities for internal progression and cross-property moves.
• ‘Introduce a Star’ referral scheme – with rewards of up to £1,500*
• Long service celebrations to honour your continued dedication.

Financial Care

• A highly competitive salary package
• Increased holiday entitlement after 3 and 5 years of service
• Family-first policies, including enhanced maternity and paternity pay
• Season ticket travel loans
• A generous pension scheme*
• Smart Tech Benefit – Opportunity to buy electrical goods with monthly repayments to help you spread out the cost.

Moments to Remember

• Exceptional colleague rates of £50 per night across Maybourne properties for you and your family
• A hosted ‘Guest Experience Stay’ — immerse yourself in the full Maybourne experience*
• 50% off food and beverage across our restaurants and bars*
• Invitations to a year-round calendar of cherished colleague events – from the Maybourne Picnic to our festive celebrations.
• Thoughtful gifts to mark weddings, new arrivals, and retirements

*Selected benefits are subject to terms and conditions.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

This is a full-time role requiring 40 hours per week.