F&B Assistant

Leonardo Hotel Cardiff; Cardiff; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Room-rate discounts

Recognition scheme

Referral scheme

Wellbeing calendar

Training programmes

Job summary

Leonardo Hotel Cardiff is seeking a friendly Food & Beverage Assistant to greet guests, support the restaurant and bar, and help create memorable experiences.

You’ll work as part of a lively team, bring a can-do attitude, build rapport with guests, and benefit from ongoing training, wellbeing initiatives, and staff perks like room-rate discounts across the UK & Europe.

Qualifications

• Experience in hospitality or customer service is preferred.

Responsibilities

• Greet guests warmly and assist in the restaurant and bar.
• Support the team to deliver great guest experiences.

Skills

Customer service

Hospitality basics

Job description

Be Yourself – Be a Bold Team Player – Be LeonardoOnce you’re part of the team, you’re part of the Leonardo community of over 55 hotels across the UK & Ireland!As a Food and Beverage Assistant, you’ll be a face of the hotel, so we want you to bring your warm and friendly personality to work with you every day. Take a deep breath because you’ll be stepping into a busy role! You’ll be working as part of a vibrant team to deliver first-class hospitality to our guests in the hotel’s restaurant and bar. If you’re our ideal Food & Beverage Assistant, you will: • Share your positive energy with guests and your team • Ensure that guests have a great experience in our restaurant and bar, and are leaving with a desire to come back again! • Have a can-do attitude • Be confident in speaking with guests and the team – we love building a good rapport Some of the perks our F&B Assistant could enjoy include:Special rates on Leonardo Hotel rooms across the UK & EuropeCompany-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shopsTalent referral schemeThank You Week: from ice cream trucks to yoga classes and lots in between!Wellbeing CalendarOngoing job-related training programmes with clear paths for progressionWe’re committed to creating a workplace where every individual—regardless of background, identity, or lived experience—is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.Why come join us as a F&B Assistant?We look after our colleagues just as well as we look after our guests. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!