Eyewear & Vision Care Advisor

Boots UK; Dreenhill; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Discretionary quarterly bonus

Employee discounts

Career development opportunities

Parental leave pay

Flexible benefits

Employee support programme

Job summary

Boots Opticians in the United Kingdom is seeking a Retail Assistant to be the first and last person customers interact with on the shop floor. You will greet customers, listen to their needs, and help them find the right glasses or contact lenses, contributing to eye-care and service excellence.

You will join a team, participate in the Step Into Optics training, and support with pre-screening activities, dispensing, repairs, and maintaining shop standards, while reporting to the store manager.

Qualifications

• Passion for customer care.
• Desire to learn and develop in optics.
• Experience in retail or clinical environment is a plus.

Responsibilities

• Ordering, dispensing and collection of glasses and contact lenses
• Supporting with eye-tests and pre-screening activities
• Providing aftercare support through repairs and adjustments
• Completing operational and administrative tasks associated with dispensing prescriptions
• Maintaining shop floor standards

Skills

Customer care

Willingness to learn

Retail experience

Job description

Boots Opticians in the United Kingdom is seeking a Retail Assistant to be the first and last person customers interact with on the shop floor. You will greet customers, listen to their needs, and help them find the right glasses or contact lenses, contributing to eye-care and service excellence.

You will join a team, participate in the Step Into Optics training, and support with pre-screening activities, dispensing, repairs, and maintaining shop standards, while reporting to the store manager.