Eyewear Consultant & Optics Advisor

Boots Opticians; Chichester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading optical retail chain in Chichester is seeking a Retail Assistant to provide exceptional customer service and support in our store. In this role, you'll engage with customers, assist with ordering and dispensing eyewear products, and maintain shop floor standards. The ideal candidate will have a passion for customer care and a desire to learn. Our comprehensive training program ensures you develop your skills within the industry. Enjoy a range of benefits including a discretionary bonus, employee discounts, and opportunities for career development.

Benefits

Discretionary quarterly bonus

Employee discounts

Career development opportunities

Enhanced maternity/paternity/adoption leave

Flexible benefits scheme

Employee Assistance Programme

Qualifications

• Experience in a retail or clinical environment is a plus.

Responsibilities

• Ordering, dispensing and collection of glasses and contact lenses.
• Supporting with eye-tests and pre-screening activities.
• Providing after-care support through repairs and adjustments.
• Completing operational and administrative tasks associated with dispensing prescriptions.
• Maintaining shop floor standards.

Skills

Passion for customer care

Desire to learn

Job description

A leading optical retail chain in Chichester is seeking a Retail Assistant to provide exceptional customer service and support in our store. In this role, you'll engage with customers, assist with ordering and dispensing eyewear products, and maintain shop floor standards. The ideal candidate will have a passion for customer care and a desire to learn. Our comprehensive training program ensures you develop your skills within the industry. Enjoy a range of benefits including a discretionary bonus, employee discounts, and opportunities for career development.