External Communications Officer

Cornerstone; Easter Howgate; On-site; GBP 46,000 - 58,000; Full time

Benefits offered by this job

Pension

Enhanced maternity/paternity pay

Life assurance

HolidayPlus

Cycle2work Scheme

Job summary

SGN is seeking an External Communications Officer in Edinburgh on a 7-month fixed-term, full-time contract. You will manage day-to-day press requests, act as media liaison during incidents, and shape the company’s external messaging while supporting communications across Southern England and Scotland.

You will handle content across digital channels, support national gas mains upgrades, and contribute to PR campaigns.

Qualifications

• Proven experience in media relations and handling enquiries.
• Ability to act as media liaison during incidents or crises.
• Experience creating engaging social content for public channels.
• Strong interpersonal skills with diverse internal/external stakeholders.
• Accurate written communication and proofreading with high attention to detail.

Responsibilities

• Handle day-to-day press office and communications enquiries.
• Act as media liaison during incident or crisis situations, potentially out of hours.
• Promote positive PR by highlighting company achievements.
• Create communications content to support national programmes and emergency work.
• Develop and deliver communications campaigns for social channels.
• Coordinate and run communications campaigns to protect reputation.

Skills

Media relations

Media liaison

Social media content creation

Stakeholder management

Proofreading

Office 365

Tools

Office 365

Job description

External Communications Officer

Edinburgh

7-month Fixed Term Contract | Full-time | Salary 46.1k – 57.8k Depending on the Skills

Competitive pension scheme – Enhanced maternity/paternity pay - Life assurance – HolidayPlus – Cycle2work Scheme & more

RREQ6017

You will be at the centre of our external communications efforts, supporting and delivering the company’s communication activities while protecting our reputation. Working as part of a dynamic team in a fast paced and exciting environment, you will handle day-to-day requests and navigate media enquiries. You will support the business across Southern England and Scotland, working out of our Edinburgh or Glasgow office. Due to the nature of our business, you will also be required to join an out of hours rota to cover external responses for emergency and incident situations.

We deliver safety, warmth, and comfort to homes and businesses. Every role, whether in the office or on the front line, plays a key part in this mission. Here’s how you will contribute…

• Handling day-to-day press office and communications enquiries
• Acting as media liaison during incident or crisis situations, potentially out of hours as required
• Ensure positive PR by promoting company achievements
• Provide communications content to support the national gas mains upgrade programme and emergency work
• Campaign delivery and content creation to maintain the company’s social media presence
• Manage and deliver communications campaigns

What you will need

• Proven experience and understanding of media and public relations, preferably within utilities or similar industries
• Experience with social media content creation
• Great interpersonal skills and experience working with a broad mix of other internal and external stakeholders
• Accurate written/proof-reading skills with exceptional attention to detail
• Great working knowledge of digital channels, including the full Office 365 suite
• Experience or understanding of internal communications is advantageous

A full UK Driving License will be essential for this role due to travel

Not sure you meet every requirement?

Research shows some people – particularly women and those from underrepresented backgrounds – may hesitate to apply unless they meet every criteria. At SGN, we value diverse backgrounds, experiences and perspectives.

If this role interests you but you’re not sure you tick every box, we’d still love to hear from you. You might be just who we’re looking for – now or in the future.

Why SGN?

SGN is a leader in pioneering research and development toward a net-zero energy system. Our cutting-edge technologies and innovative thinking are driving change in the gas industry, all while keeping people safe and warm. SGN is an award-winning employer, including CCA Gold Awards for 'Great Places to Work and 'Inclusivity and Accessibility'.

About us | Benefits | Diversity and inclusion

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