Exterior Horticultural Technician

Planteria Group

Greater London

On-site

GBP 26,000 - 30,000

Full time

2 days ago

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Benefits offered by this job

Quarterly Company Bonus Scheme

Annual Performance Related BonusScheme

BUPA Cash plan

Learning and Development

Lunch stipend for field based staff

Travel between client sites

25 days holiday

Job summary

Planteria Group is seeking a Horticultural Technician to manage exterior plant displays at client sites across the London East region. You will deliver excellent service, document site reports, and maintain safety and quality on every site visit.

You will start early, travel between client sites, and work independently yet with your team to ensure every display is cared for to the highest standards. Training is provided and a company vehicle is used.

Qualifications

Excellent communication with clients and colleagues
Proven customer service experience in field roles
Strong problem solving in dynamic environments
Genuine passion for plants and outdoors
Ability to navigate East London routes confidently
Capable of working independently and with a team
Eager to learn and develop in horticulture
Physically active role involving field work and mobility
Valid UK driving licence and willingness to travel to client sites

Responsibilities

Maintain and care for outdoor plant displays at multiple client sites.
Provide exceptional customer service and complete site reports using company systems.
Coordinate with the Line Manager to ensure routes run efficiently and to high standards.
Follow risk assessments and method statements to maintain safety.
Support team knowledge sharing and contribute to continuous improvement.

Skills

Communication

Customer service

Problem solving

Plant enthusiasm

East London navigation

Independent yet collaborative

Learning mindset

Physical fitness

Driving licence

Job description

At Planteria Group, we help organisations reimagine their workplaces, making them more productive, healthy, and sustainable. From creating warm, welcoming reception areas to designing large-scale living architecture, we turn ordinary spaces into vibrant places where people genuinely love to be.

We’ve grown from a small family business into the UK’s leading interior landscaping specialist, transforming workplaces and commercial environments with the power of nature, to international expansion with operations in the US. Along the way, we’ve partnered with some of the UK’s, and now US’s most recognisable brands to bring biophilic design to life, from lush office greenery and elegant corporate floristry to spectacular roof gardens and living walls.

Our success is driven by a fantastic team of 185 employees internationally, and we’re continuing to expand. We’re now looking for passionate individuals to join us on this journey and help us shape the future of sustainable, inspiring workplace design.

Your Impact

Your role focuses on looking after our exterior plant installations at our client premises. As a Exterior focused Technician, you will provide excellent customer service and be a point of knowledge for our clients about the maintenance and care of both their exterior designs.

This is an independent role which will involve early starts on a variance of days and taking ownership for plant maintenance at several client sites on a roster. You will be joining a team of like-minded plant specialists who meet regularly both online & in-person, and you will be part of our wider regional team.

Some of your core responsibilities will include:

Maintain Stunning Outdoor Displays: You’ll be responsible for caring for a variety of external plant displays at multiple client sites each day, ensuring every location looks its absolute best.
Deliver Exceptional Customer Service: You’ll be the friendly face our clients see, providing excellent service, completing site reports, and keeping accurate records using our company systems.
Collaborate with a Supportive Team: Work closely with your Line Manager to ensure all routes are completed efficiently and to the highest standards. Your input and teamwork will help us continually improve our service.
Champion Safety: You’ll always work safely, following all risk assessments and method statements, and helping to maintain our excellent safety record.

You will be a great if you have:

Great communication skills: You’re confident speaking with clients and colleagues, and you know how to make people feel valued.
Customer service expertise: You take pride in delivering excellent service and always go the extra mile to keep clients happy, and you have done this in previous roles.
A problem first mindset: You enjoy finding solutions and thinking on your feet, especially when faced with new challenges.
An enthusiasm and passion for plants: You have a genuine interest in plants and the outdoors, your passion shines through in your work!
The ability to navigate the East London region: You’re comfortable driving a company van around and can find your way to different client sites with ease.
The ability to work independently, yet collaboratively: You’re happy working on your own, but you also enjoy sharing knowledge and supporting your team.
An explorers mindset: You can easily orient yourself in large office buildings and outdoor spaces, making sure every display gets the care it deserves.
An eagerness to Learn: We provide full training and support you to ensure you are successful in the role!
The ability to take on a physically active role: You’re able to use watering cans, stepladders, and stools as part of your daily routine, and you enjoy being on the move.

Some must haves:

Ability to travel to client sites in and around the job location.
Comfortable with early start-times (Our Technicians can start their days between 5am and 7am depending on the clients they are supporting each day).
This role requires the use of a company vehicle, so a valid UK driving licence is required.

For roles involving client site attendance, successful candidates will be required to obtain BPSS (Baseline Personnel Security Standard) clearance. This forms part of our pre-employment checks.

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At Planteria Group, our culture is guided by our core values: Humble & Confident, Positive & Energetic, One TEAM, Relentless to Improve, and Create Wow!

Planteria Group is proud to promote equality of opportunity and an inclusive culture where everyone can thrive.

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Accessibility & Adjustments

We want every candidate to have the best possible experience throughout our recruitment process. If you require any adjustments or accommodations at any stage, including the interview, please let us know, and we will be happy to support you.

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Health and Safety

All employees must follow the organisation’s Health & Safety policies, take care of their own safety and that of others, use equipment and PPE correctly, report hazards or incidents, participate in training, and cooperate with emergency procedures, risk assessments, and investigations to maintain a safe, tidy, and compliant workplace.

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Your Career Progression & Development

We believe in investing in our people. As a Horticultural Technician, you’ll be supported through continuous learning and development, giving you the opportunity to shape your career in a way that suits you, whether that’s managing teams, becoming a senior individual contributor, or specialising as a training expert within the business.

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Our Benefits:

Way of working: Field based role, attending client sites within our London East Region.